Search Results

Terms
Category
Kind
Author
 
Sort
The Future of Online Retail is … Offline?
August 16, 2017 at 11:51 am

2017 has been a whirlwind of a year for retailers to say the least, with most of the conversation surrounding how brands need to think digitally first. However, this morning in a panel discussion at eTail East, Drew Green, CEO of Indochino, a made-to-measure menswear company, ended the session with a telling statement. “I think…

Wal-Mart Apologizes for ‘Own the School Year’ Gun Display
August 11, 2017 at 10:22 am

A Wal-Mart gun display positioned near a sign urging customers to "Own the School Year Like a Hero" has drawn such a negative response that the company has spent the last 24 hours repeatedly apologizing to outraged consumers, according to USA Today. A photo of a gun display with the back-to-school sign hung above it at…

Target Partners With Pet Toy Company Bark
August 10, 2017 at 11:36 am

Target announced that it will start carrying products from Bark, the company behind the pet supply service BarkBox, starting August 13. “Almost 70 [percent] of our guests have pets at home,” said Christina Hennington, senior vice president of essentials and beauty, Target, in a company press release. “We saw an opportunity to become their ultimate pet…

Bed Bath & Beyond Cutting 880 Store Management Positions
August 4, 2017 at 9:22 am

Bed Bath & Beyond has sped up a plan to “realign” its store management structure, resulting in a reduction of about 880 department and assistant store manager positions. "These actions accelerate a transition in store management roles that began more than a year ago through store hiring practices and attrition," the company said in a…

The State of Brick-and-Mortar Retail in 2017
August 2, 2017 at 10:23 am

To better understand what influences consumers’ decisions to choose brick-and-mortar over online shopping, Mood Media conducted a quantitative study, probing over 11,000 consumers across nine different countries. We wanted to understand what consumers like (and dislike) about the in-store experience, and what motivates or influences them within the space. Seventy-two percent of Americans cite the…

Best Buy Eliminating 400 Geek Squad Positions
August 1, 2017 at 9:54 am

Best Buy is eliminating about 400 members of its Geek Squad workforce, with a goal of outsourcing that work and moving those employees to other positions. The affected positions are on the Geek Squad’s covert team, who often work from their homes to provide remote technical support to customers. A Best Buy spokesperson said that…

Retail Therapy: 3 Secrets Behind Thriving Brick-and-Mortars
August 1, 2017 at 9:15 am

When it comes to the fate of brick-and-mortar stores, the jury is still out; for every store closing, there seems to be another one opening. Yet the numbers don’t lie. In the first quarter of 2017 alone, nine major retail chains filed bankruptcy. This is equal to the total number of all filings in 2016.…

Starbucks Shutting Down All Teavana Stores
July 31, 2017 at 10:55 am

Starbucks announced last week that it will be closing all 379 Teavana stores over the coming year. The move will impact 3,300 workers. "The company concluded that despite efforts to reverse the trend through creative merchandising and new store designs, the underperformance was likely to continue," Starbucks said in its third-quarter earnings press release. Most locations…

GameStop Rolls Out New Concept Store to Penetrate $12B Market
July 27, 2017 at 8:00 am

Summer 2017 has brought many superhero-themed movies to theaters. From "Wonder Woman" to "Spider-Man: Homecoming," people have been flocking to the theaters to get in on the excitement. And yes, these franchises do make a lot of money from ticket sales, but that’s not where the money train ends. The global collectibles category is expected…

Lane Bryant Launches In-Store Styling Service
July 26, 2017 at 10:26 am

Lane Bryant has launched LaneStyle Studio, a free in-store personal styling service. The service is designed to create an elevated retail experience that will drive consumers in-store. Customers can make one-on-one appointments with in-store stylists who act like personal shoppers. The service will be available in over 40 Lane Bryant stores across the country. Lane Bryant operates…

Can Brick-and-Mortar Retailers Take on Amazon?
July 25, 2017 at 11:57 am

Amazon.com has been in the news recently with its acquisition of Whole Foods Market and record-setting Prime Day. However, traditional brick-and-mortar brands still feel they have a competitive advantage against the (predominantly) online retailer — the in-store shopping experience. Consider that 45 percent of retailers surveyed for Total Retail's most recent research report "The Amazon Effect:…

Sephora Introducing New Store Concept, Beauty Upgrades
July 25, 2017 at 10:27 am

Sephora said it's planting its "smallest footprint" in the U.S. yet with the launch of freestanding makeup studios. The beauty retailer announced plans last week to roll out the new Sephora Studio concept across the U.S., with the first location opening in Boston this week. The studios will be about 2,000 square feet, less than half…

3 Ways Tech Could Help Brick-and-Mortar Brands Escape the Retail Apocalypse
July 24, 2017 at 9:34 am

While e-commerce has been the fall guy for struggling brick-and-mortar retailers, a recent survey of 1,000 U.S. consumers commissioned by Bouncepad shows how technology could drive foot traffic — and purchase power — back in-store. An overwhelming majority of consumers (three out of four) want more tech in-store to improve their experience, but feel like…

Are Retailers Worried About Amazon's Push Into Brick-and-Mortar?
July 20, 2017 at 11:48 am

Long the undisputed leader in e-commerce, Amazon.com has turned its attention to the other piece of the retail puzzle: physical stores. In the last year-and-a-half, Amazon has opened seven bookstores across the country, with plans to open six more by the end of 2017. In addition, Amazon made a big splash last month with it…

Starbucks Names ‘Chief Partner Officer’ Amid Understaffing Allegations
July 19, 2017 at 12:15 pm

Starbucks has tapped Lucy Helm, an 18-year veteran with the company, for the role of chief partner officer. Helm had been serving in the role on an interim basis before the announcement. Starbucks refers to its employees as “partners,” and its partners haven't been happy with staffing at store…

Boosting Retail Sales With a Strong In-Store Cellular Signal
July 18, 2017 at 9:09 am

With everyone glued to their phones these days, it shouldn’t come as a surprise that digital engagement is now a fundamental part of modern retail success. In fact, a 2015 study found that 90 percent of shoppers use their phones while shopping in stores. Engaging customers with digital apps is an increasingly common strategy for…

A New Retail Ecosystem
July 17, 2017 at 8:45 am

In the past, you and I would shop for our wardrobe at a local mall by visiting department stores such as Macy’s and other retailers like bebe, The Limited, Banana Republic and such. It’s safe to say that technology has changed all of that. However, this shouldn’t be news to anyone. It’s happened before. Let’s…

Back-to-School Spending to Reach $83B This Year
July 14, 2017 at 8:56 am

Total spending for K-12 and college is expected to reach $83.6 billion, up from last year’s $75.8 billion, according to the National Retail Federation’s annual back-to-school spending survey, conducted by Prosper Insights and Analytics. Here’s how the spending breaks down: Families with children in elementary school through high school plan to spend an average of $687.72 each, for…

The Amazon Effect: How Brick-and-Mortar Sales Have Trended the Past 2 Years
July 13, 2017 at 9:18 am

Amazon.com's recent Prime Day shopping event generated the “biggest day ever” in sales for the retailer. The online retailer reported that sales grew by more than 60 percent from the same 30-hour window in 2016. This isn’t surprising; it seems as if it's Amazon against the world as of late. To help retailers better compete with the industry…

Barnes & Noble Appoints New VP of Stores
July 12, 2017 at 11:47 am

Barnes & Noble Inc. announced this week that Carl Hauch has been named vice president of stores, effective immediately. In his new role, Hauch will be responsible for the entire retail store organization and profitable growth of the business, driving sales, training, developing talent and recruitment. “I'm excited about Carl’s addition to our management team,”…