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Kohl's to Partner With Grocers, Convenience Stores to Fill Vacant Store Space
January 11, 2018 at 1:44 pm

Big-box retailer Kohl's plans to partner with grocery stores and convenience stores to lease the white space left in the roughly 300 stores it has "right-sized" over the past several years, CEO Kevin Mansell told CNBC at ICR's conference this week. The department store has created operationally smaller, more profitable stores within its roughly 87,000-square-foot boxes. The…

5 Questions That Can Improve Your In-Store Experience
January 10, 2018 at 11:13 am

Ask and you shall (usually) receive. According to research from Accenture, 35 percent of millennials and 40 percent of Gen Zs say they often or very often provide retailers with direct feedback when prompted. Make the most of this opportunity, especially with the younger part of your customer base, by gathering valuable insights whenever possible. The…

Target Latest Retailer to Report Strong Holiday Sales
January 9, 2018 at 1:09 pm

Add Target Corp. to the growing list of retailers who had a more robust holiday season as shoppers were in a spending mood. The Minneapolis-based retailer reported this morning that comparable sales in November and December rose 3.4 percent, much higher than its forecast for sales to be flat to up 2 percent. The company…

Sears to Close an Additional 100+ Stores
January 5, 2018 at 1:26 pm

Sears Holdings, parent company of Sears and Kmart, told its employees Thursday that it will be closing more than 100 additional stores this year, according to a report from CNBC. The store closings consist of 64 Kmart stores and 39 Sears stores, all of which are expected to shut their doors between early March and…

Macy's Announces New Store Closures, Job Cuts
January 4, 2018 at 2:00 pm

Macy's is planning 5,000 job cuts, including the closure of seven previously unidentified stores and other cuts at remaining locations, as it seeks stability in a tumultuous climate for physical retail. The retailer's cost reductions come after its holiday sales in stores open at least a year rose 1.1 percent. The moves are part of a plan…

Nordstrom Hiring 250 Employees for Stand-Alone Men's Store in Manhattan
January 3, 2018 at 10:43 am

Nordstrom announced that it's hiring 250 employees for its first stand-alone men's store in Manhattan, which is slated to open in April. To promote the start of employee hiring, the retailer wrapped the exterior of its new men's store with larger-than-life "help wanted" banners incorporating witty job descriptions like "Desperately Seeking Sock Svengali," "Now Hiring: Sneaker…

A Retailer’s Guide to Creating a Hit Pop-Up Shop in 2018
January 3, 2018 at 9:35 am

In today’s competitive retail environment, pop-up shops are all the rage, granting shoppers an inside look at their favorite products and the chance to forge deeper brand relationships through unique experiences. From fragrance labs to art installations, pop-up shops — i.e., short-term sales and experiential spaces that serve as real-world brand activations — have already seen massive success and show no signs of slowing down.

Mobile-Empowered Sales Associates Key to Competing With E-Commerce Titans
December 22, 2017 at 1:27 pm

Increasing innovation in technology means more disruption, and the retail industry isn't immune. With the online pure-plays continually cutting into the market once dominated by brick-and-mortar, retailers need to come up with new strategies and tactics to compete. One not-so-obvious answer may be to leverage one of the their most unique assets — store associates.…

The Great Indoors: How Retailers Are Bringing the Sights, Sounds and Smells of the Outdoors, In-Store
December 21, 2017 at 10:17 am

Some people think retail as we know it is dead. But what if the in-store experience encompassed an immersive video wall, virtual golf swing simulator and intoxicating campfire scents? I’d say it’s a game changer. Sports retailers from Dick's to Bass Pro are reimagining the brick-and-mortar experience and re-evaluating the science behind the consumer journey,…

Macy's Names Jill Ramsey Chief Product and Digital Revenue Officer
December 20, 2017 at 6:02 pm

Macy’s has  announced the appointment of Jill Ramsey as chief product and digital revenue officer, effective Jan. 8. In her role, Ramsey will focus on bridging the physical and digital worlds together through seamless customer experiences. She will have oversight of both product and revenue for…

76% of U.S. Online Consumers Shopping on Amazon This Holiday Season
December 20, 2017 at 2:28 pm

Seventy-six percent of Americans shopping online this holiday season expect to do most of that shopping on, according to the results of CNBC's All-America Economic Survey for the fourth quarter, which was released this week. CNBC surveyed 800 adults from Dec. 10 - Dec. 13 to get their views on the state of the…

126M Consumers Plan to Shop on ‘Super Saturday’
December 20, 2017 at 2:15 pm

Just over half of U.S. adults surveyed expect to finish their holiday gift shopping by today, but others will still be buying gifts on Christmas Eve — and some will miss the deadline altogether. That’s according to the annual survey released today by the National Retail Federation (NRF) and Prosper Insights & Analytics. The survey found…

Toys"R"Us Mulls Closing at Least 100 Stores
December 19, 2017 at 9:50 am

Toys“R”Us, which filed for bankruptcy in September, is considering closing at least 100 U.S. stores in the face of weak holiday sales, according to people with knowledge of the situation. U.S. sales have declined about 15 percent this holiday shopping season from a year earlier, according to people recently briefed on the matter, who asked not to be…

Gander Mountain Returns With New Name
December 15, 2017 at 12:16 pm

This week, Gander Mountain emerged from bankruptcy protection and reopened stores with a new name: Gander Outdoors. The outdoor apparel and product company was purchased by Camping World Holdings, an Illinois-based network of RV-centric retail locations, in April. Now under new ownership, the newly minted Gander Outdoors is on track to open 55 to 65…

Why 2018 Will Be the Year of Brick-and-Mortar Retail
December 14, 2017 at 1:24 pm

Technology is already everywhere and is becoming a bigger part of our lives every day. More than 93 percent of American adults under 50 use the internet, and 77 percent of Americans own a smartphone. It’s no wonder that consumers believe online shopping is the future of retail, with 52 percent of global consumers shopping…

Calypso St. Barth to Shutter All US Stores, Liquidate Inventory
December 13, 2017 at 1:29 pm

Luxury apparel and accessories retail chain Calypso St. Barth is shuttering all of it U.S. stores and liquidating its remaining inventory. Asset firms Tiger Group and Great American Group are supervising the going-out-of-business sales at the retailer’s 16 stores in New York, Georgia, Massachusetts, Colorado, California, Florida, Arizona, Maryland and South Carolina. The inventory is…

How AI Transforms Online Shoppers Into In-Store Shoppers
December 13, 2017 at 10:29 am

What motivates a consumer to walk into a store to make a purchase rather than shop online? Instant gratification? The inspiration that only comes from touch and smell? With 67 percent of the Gen Zs surveyed by IBM and the National Retail Federation preferring to shop in-store vs. 22 percent who favor online, there are tangible…

Creating a Buy, Not Browse, In-Store Shopping Environment
December 12, 2017 at 12:06 pm

When it comes to in-store shopping during the holiday season, opinions tend to be mixed. PwC's “Retailers and the Age of Disruption” survey found that while 68 percent of respondents intentionally browse products in-store before purchasing them online, 73 percent said they browse online and then purchase the products in-store. Consumers can’t decide which channel to…

Starbucks Forced to Keep 77 Failing Teavana Stores Open
December 5, 2017 at 12:43 pm

In the face of record-setting store closures, Simon Property Group is fighting back. An Indiana judge ruled in favor of the Indianapolis-based mall operator Monday, forcing Starbucks to keep 77 failing Teavana stores open and honoring their leases. The Seattle-based coffee chain announced it planned to close all 379 Teavana locations in July. In August, Simon malls…