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Are Retailers Worried About Amazon's Push Into Brick-and-Mortar?
July 20, 2017 at 11:48 am

Long the undisputed leader in e-commerce, Amazon.com has turned its attention to the other piece of the retail puzzle: physical stores. In the last year-and-a-half, Amazon has opened seven bookstores across the country, with plans to open six more by the end of 2017. In addition, Amazon made a big splash last month with it…

Starbucks Names ‘Chief Partner Officer’ Amid Understaffing Allegations
July 19, 2017 at 12:15 pm

Starbucks has tapped Lucy Helm, an 18-year veteran with the company, for the role of chief partner officer. Helm had been serving in the role on an interim basis before the announcement. Starbucks refers to its employees as “partners,” and its partners haven't been happy with staffing at store…

Boosting Retail Sales With a Strong In-Store Cellular Signal
July 18, 2017 at 9:09 am

With everyone glued to their phones these days, it shouldn’t come as a surprise that digital engagement is now a fundamental part of modern retail success. In fact, a 2015 study found that 90 percent of shoppers use their phones while shopping in stores. Engaging customers with digital apps is an increasingly common strategy for…

A New Retail Ecosystem
July 17, 2017 at 8:45 am

In the past, you and I would shop for our wardrobe at a local mall by visiting department stores such as Macy’s and other retailers like bebe, The Limited, Banana Republic and such. It’s safe to say that technology has changed all of that. However, this shouldn’t be news to anyone. It’s happened before. Let’s…

Back-to-School Spending to Reach $83B This Year
July 14, 2017 at 8:56 am

Total spending for K-12 and college is expected to reach $83.6 billion, up from last year’s $75.8 billion, according to the National Retail Federation’s annual back-to-school spending survey, conducted by Prosper Insights and Analytics. Here’s how the spending breaks down: Families with children in elementary school through high school plan to spend an average of $687.72 each, for…

The Amazon Effect: How Brick-and-Mortar Sales Have Trended the Past 2 Years
July 13, 2017 at 9:18 am

Amazon.com's recent Prime Day shopping event generated the “biggest day ever” in sales for the retailer. The online retailer reported that sales grew by more than 60 percent from the same 30-hour window in 2016. This isn’t surprising; it seems as if it's Amazon against the world as of late. To help retailers better compete with the industry…

Barnes & Noble Appoints New VP of Stores
July 12, 2017 at 11:47 am

Barnes & Noble Inc. announced this week that Carl Hauch has been named vice president of stores, effective immediately. In his new role, Hauch will be responsible for the entire retail store organization and profitable growth of the business, driving sales, training, developing talent and recruitment. “I'm excited about Carl’s addition to our management team,”…

Gymboree to Close 350 Stores in Bankruptcy Restructuring
July 12, 2017 at 9:59 am

Gymboree Corp. plans to close 350 stores as it restructures in bankruptcy, the company said earlier this week. Store closing sales are scheduled to begin on July 18, and most of the stores targeted for closure are Gymboree and Crazy 8 locations. The children’s apparel retailer will have more than 900 locations after the 350…

Analytics: Brick-and-Mortar Retailers’ Bridge Into the Digital World
July 11, 2017 at 9:44 am

It’s no secret that the number of people choosing to do their shopping online continues to grow. Convenience and competitive pricing keeps consumers coming back for more, especially to Amazon.com. Over 40 percent of all online sales in 2016 were transacted through Amazon, and its dominance in e-commerce continues to grow. Still, the lion’s share…

Sears Holdings to Close More Sears, Kmart Stores
July 10, 2017 at 12:28 pm

In a blog post published Friday afternoon, Eddie Lampert, chairman and CEO of Sears Holdings, announced plans for the retailer to shutter more of its stores. The department store chain, which operates the struggling Sears and Kmart stores, will close eight more Sears locations and 35 Kmart stores, as the company "continue[s] to focus on [its]…

What U.S. Retail Can Learn From Europe
July 10, 2017 at 10:19 am

There was a time when the mighty shopping mall conquered all. However, U.S. retail has reached a tipping point. As more chain stores close, such as Sports Authority and American Apparel, consumer apathy towards once shiny malls is increasing and new thinking about the delivery of the retail experience is needed to encourage spending and…

How Robots Will Save Our Brick-and-Mortar Stores
July 7, 2017 at 10:12 am

Much ink has been spilled hypothesizing about the future of the store. One long-term dream of science fiction writers that's now reality is the introduction of robots into our everyday lives, and this without a doubt includes shopping. Many conversations to this effect are happening in boardrooms and IT departments all over the world. Exactly…

Why Your D-to-C Brand Should Think About Wholesale
July 6, 2017 at 4:20 pm

As a brand with a direct-to-consumer (D-to-C) focus, you value your customers. And as a brand that values its customers, you’ve probably been advised — by any number of articles that come up with a quick Google search — to focus on D-to-C as it gives you the most control over the customer experience. This…

Monoprice Opens First Brick-and-Mortar Store
July 5, 2017 at 2:07 pm

Monoprice, the manufacturer and online seller of consumer electronic accessories and small appliances, is opening its first brick-and-mortar store. Located in the company’s Rancho Cucamonga, Calif., headquarters, the 1,900 square-foot store replaces the original will-call store that opened four years ago. The new Monoprice store will feature a series of demo areas for things like…

Stores Closings on Pace to Triple From 2016
July 5, 2017 at 1:39 pm

Analysts at Fung Global Retail & Technology are predicting that 9,452 retail stores will be closed by the end of 2017. If that prediction holds true, that would represent a 361 percent increase in store closings compared to last year. If the current rate of store closings continues through the end of the year, 2017…

Training Associates Won't Matter Unless Retailers Measure Results
June 30, 2017 at 10:12 am

Retailers around the world are focused on creating an enhanced in-store shopping experience with passionate sales associates who have intimate knowledge of products and drive engagement on the sales floor. This investment in time and resources are done with the understanding that increasing sales relies on increased customer satisfaction, units per transaction, visual merchandising and…

Online Thrift Store thredUP Opening Brick-and-Mortar Stores
June 28, 2017 at 3:46 pm

thredUP, the online secondhand clothing store, is opening at least five brick-and-mortar stores by the end of the year, with the first one opening in San Marco, Texas earlier this week. thredUP is using existing customer data to plan where to open stores and what to stock in each of the stores. [caption id="attachment_50860" align="aligncenter"…

The Sky Isn’t Falling, Retail’s Renaissance is Just a Little Scary
June 28, 2017 at 11:29 am

The retail industry is undergoing major changes. This year, many retailers have filed for bankruptcy or shuttered their locations outright, leaving the future of businesses like PayLess Shoes and The Limited uncertain. But while some industry observers will see this difficult period as the end of days, savvy retailers will see it for what it…