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Target's Brian Cornell Testifies Against BAT
May 26, 2017 at 9:40 am

On Tuesday, Brian Cornell, CEO of Target, testified against what has been dubbed the border adjustment tax (BAT) to the House tax-writing committee, as many large retailers are leery of a tax on the thousands of products they import from foreign markets. The proposed 20 percent tax on imported goods has been touted as a…

Millennials Going Green Means Retail Must Follow
May 24, 2017 at 12:23 pm

Today, there are over 92 million millennials in the U.S. alone, spending about $600 billion each year. In a world where trust has become a form of currency, and with this generation’s socio-civic beliefs leaning more heavily towards environmental initiatives than ever before, businesses are feeling the pressure to adapt both in their social and…

How Brands Can Engage Customers Through the Corrugated Package
May 23, 2017 at 10:59 am

A major challenge for brands in the modern retail marketplace is to positively influence shopper behavior through fresh, relevant and dynamic messaging. Marketers constantly adjust promotional copy and offers through event, mobile and social marketing to break through to the buyer amid the noise of competitors. What’s new? Well, now the solution to this challenge…

How to Compete in the Age of Free and Fast Shipping
May 22, 2017 at 10:15 am

Car service? Check. Dinner? Check. Beer and wine? Check. In today’s on-demand economy, consumers can order virtually anything with the simple touch of a finger and have it at their doorstep in a matter of hours, if not sooner. Not only do consumers want this, they expect it. And they don’t want to pay exorbitant,…

How Lucky Brand is Successfully Using Ship From Store
May 19, 2017 at 10:57 am

Lucky Brand, a retailer of jeans, casual wear and accessories, is adapting its operations to account for the omnichannel behaviors of its customers. This is a challenge not unique to Lucky Brand. Retailers are looking to make the purchase experience, and particularly order fulfillment, as easy for its customers as possible. That means the introduction…

What Target Restock Means for the Retail Industry
May 17, 2017 at 5:06 pm

Earlier this month, Target revealed that it's testing a new service called Target Restock. The service, which is currently in trial with Target employees ahead of a customer-facing pilot this summer in the Minneapolis area, is designed to offer an easy way for consumers to shop online for household essentials that will arrive the day…

Target Begins Testing Next-Day Delivery
May 9, 2017 at 12:04 pm

Target announced yesterday that it’s testing a next-day home delivery service called Target Restock. The service, which is currently in trial with Target employees ahead of a customer-facing pilot this summer in the Minneapolis area, is designed to offer an easy way to shop online for household essentials which will arrive the day after you place…

4 Tips to Minimize the Impact of Shipping Surge Pricing
May 9, 2017 at 11:55 am

This article originally appeared on Total Retail's sister site, Women in Retail Leadership Circle.  I recently wrote an article for the Inner Circle, the Women in Retail Leadership Circle's member e-newsletter, and referenced the fact that new “peak season” surcharges are already making it into the market. During its first-quarter earnings call, UPS wasn’t shy…

Amazon Lowers Free Shipping Minimum Back to $25
May 9, 2017 at 10:42 am

Amazon.com has lowered its free shipping minimum back down to $25, according to reports. The change seems to have been made sometime last week. This is the second time this year that Amazon has lowered its free shipping minimum. In February, Amazon lowered the minimum to $35 from $49. Now that it’s down to $25,…

3 Hidden Returns Costs and How Retailers Can Reduce (or Eliminate) Them
May 5, 2017 at 4:34 pm

It’s rare for survey respondents to agree decisively on anything, but Voxware's third biennial consumer survey found that nearly every shopper shared the same opinion in one key area: 96.8 percent of consumers agreed that how well an online retailer handles returns influences whether they will decide to order items from it again in the…

UPS Asking Retailers to Pay Extra When Shipments Miss Forecasts
May 1, 2017 at 11:59 am

United Parcel Service Inc. is starting to ask major retailers to help pay for extra workers and surplus space on trucks when a retailer fails to ship as many packages as planned during peak periods, Chief Executive David Abney told The Wall Street Journal. The new charges could also apply if the sizes of boxes retailers shipped…

Amazon Wins Patent for On-Demand Clothing Manufacturing System
April 19, 2017 at 9:10 am

Amazon.com was awarded a patent on Tuesday for an on-demand manufacturing system. The computerized system is designed to quickly produce clothing and other products only after a customer has placed an order. To increase efficiency, the goods would be manufactured in batches based on factors such a shipping addresses, the patent said. The inventors of…

UPS to Install Delivery Beacons to Improve Delivery
April 18, 2017 at 11:47 am

United Parcel Service, Inc. said yesterday that it will begin installing Bluetooth-enabled beacons on trucks to keep packages from being loaded onto the wrong vehicle. The company said the beacons will help cut down on delivery times, reduce human error and reduce misloads by 70 percent. The “Preload Smart Scan” system uses Bluetooth-enabled beacons that communicate…

True Logistics Visibility: Supporting E-Commerce
April 17, 2017 at 11:14 am

Almost every week it seems as though another retailer announces brick-and-mortar store closures, or there are new bankruptcy filings making headlines. With more and more people turning to technology in their everyday lives — often to the detriment of in-person shopping — capturing sales via e-commerce has never been more important for retailers. E-commerce transactions…

American Apparel Now Making Goods Outside of U.S.
April 11, 2017 at 11:07 am

For the first time in American Apparel’s 28-year history, its items are being made outside the U.S. The company, which prided itself on being the largest domestic apparel maker, is now producing shirts in Honduras and Nicaragua, a person familiar with the matter said. Gildan Activewear, which bought American Apparel out of Chapter 11 earlier this year,…

The Need for Multimodal Visibility in Retail Supply Chains
April 5, 2017 at 10:13 am

Retail supply chains infused with multimodal visibility have a competitive advantage. Ninety percent of retail executives believe mastering logistics is key to thriving in today’s on-demand economy. They’re right. Supply chain visibility can no longer be considered just a bonus — it's essential to effectively serve today’s connected consumer. Yet, supply chain visibility is still largely…

UPS to Offer Saturday Ground Delivery, Pickup Services
April 3, 2017 at 10:35 am

UPS announced that it will begin deploying a program later this month that offers Saturday ground delivery and pickup services. The carrier began testing the program in Atlanta, Philadelphia and Los Angeles in 2016, but further expansion is underway in these cities and broader deployment begins this month to 15 additional metropolitan areas including New…

eBay to Begin Offering Guaranteed, Free Delivery
March 22, 2017 at 11:52 am

This week, eBay announced that it will begin offering guaranteed three-day delivery in the U.S. on more than 20 million items this summer. Millions of those eligible items will also come with free shipping, and shoppers will be able to filter items by one- and two-day delivery. eBay said it hopes the summer launch of…

Data, Customer Love Drive Amazon Prime Now's Growth
March 20, 2017 at 12:40 pm

In an interview yesterday afternoon during the opening day of Shoptalk in Las Vegas, Stephenie Landry, vice president of Amazon Prime Now, the online retailer's service that offers household items and essentials consumers need with free two-hour delivery, discussed the growth of the business and what her focus will be to continue that upward trajectory.…