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Wal-Mart Testing Delivery Service That Will Bring Items Into Your Home
September 22, 2017 at 10:31 am

Wal-Mart announced it will try out a new delivery service that will not only deliver items to customers’ doorsteps, but into their homes as well. The big-box retailer has partnered with August Home, a provider of smart locks and smart home accessories, for the test. A customer can now place their order online, then a third-party…

7 Tips to Take the Worry and Hassle Out of Holiday Shipping
September 22, 2017 at 10:22 am

Retailers of all sizes are experiencing the phenomena known as "Christmas creep," as the holiday shopping season begins earlier each year. Advertisers and marketers have likely made their holiday plans for not only the 2017 season — but for 2018 as well. With Black Friday only nine weeks away, it’s not yet time to panic,…

Amazon Testing One-Hour Delivery at London Fashion Week
September 18, 2017 at 3:26 pm

Amazon.com has partnered with designer Nicola Formichetti to get her London Fashion Week styles to customers’ doorsteps within an hour. The partnership is the latest iteration of the “see now, buy now” strategy, which designers have been experimenting with over the last several seasons. The service is available only for Formichetti’s Nicopan line — unisex…

Toys"R"Us Vendors Cut Shipments on Bankruptcy Fear
September 15, 2017 at 10:36 am

Some suppliers to Toys“R”Us have scaled back shipments to the retailer as it struggles to refinance debt and avoid a potential bankruptcy filing, according to people with knowledge of the matter. The vendors are balking as Toys“R”Us continues talks with lenders over a new loan that would allow the retailer to stay open while it works…

Is Shipping Still the Poor Cousin of Retail?
September 13, 2017 at 11:44 am

As e-commerce continues its upward trajectory, representing close to 10 percent of U.S. retail sales in the first quarter of 2017, we’ve seen retailers experience a tumultuous period of change. This has included store closures and bankruptcies for some of the nation’s well-known department stores and apparel brands, which failed to innovate at a pace that today’s business…

Retailers Brace for Hurricane Irma, Potential $1.45B Sales Loss 
September 8, 2017 at 12:54 pm

Hurricane Irma, the strongest storm in the Atlantic Ocean on record — which at the time of writing is forecast to be heading towards the coasts of Florida — is expected to cause retailers serious grief. Business weather intelligence provider Planalytics assessed Irma's potential economic impact and reported that lost retail sales could total $1.45 billion…

3 Shipping Mistakes That Are Costing Your Business Money
September 8, 2017 at 9:47 am

When you’re focused on selling product, how you’re going to get it to your customers can often be an afterthought. However, allowing shipping methods to take a back seat could be costing your company a lot of money and losing it customers. Online shoppers have grown to expect free or cheap shipping, and if you’re…

Is Your Company Making a Lasting Impression With Home Deliveries?
September 6, 2017 at 11:51 am

Coming in last isn’t always a bad thing. It’s often the last things we do that are the first things we remember. We can probably recall the last thing we ate, said or wore. I bet you still have thoughts about the last movie you watched, song you heard and book you read. And so…

How Packaging Data Can Inform Marketing Strategy
August 23, 2017 at 11:09 am

Today, brands and products have less time than ever to prove their relevance. Retailers have compressed the window for products to prove themselves and will trade out shelf space quickly based on new product launches that might sell better. The shopping experience has been disrupted as never before by technology. Packaging has always been an…

Wal-Mart Files Patent for a Floating Warehouse
August 21, 2017 at 1:11 pm

Wal-Mart has opened a new front in its battle with Amazon.com. The world’s largest retailer has applied for a U.S. patent for a floating warehouse that could make deliveries via drones, which would bring products from the aircraft down to customers’ homes. The blimp-style machine would fly at heights between 500 feet and 1,000 feet (as much…

Smartphone Cameras: Let Your ‘Digital Eyes’ Capture Real-Time Data
August 18, 2017 at 8:40 am

We’re at the point where the majority of consumers have a smartphone with them at all times, meaning they also carry a camera wherever they go. Whenever something noteworthy happens in the world, there's almost always a picture or video available immediately. And with each year that passes, camera technology continues to improve while the…

From ‘Shark Tank’ to Amazon, Spikeball's Inventory Management Strategy Shines
August 17, 2017 at 9:42 am

Appearing on the television show “Shark Tank” can be a dream come true for many startups and SMBs — that is if you have a strong inventory management strategy. With millions of viewers, brands featured on the show run the risk of selling too much product with too little inventory. When Spikeball, a manufacturer, distributor…

Retailers Increase Fulfillment Technology Spending to Keep Up With Amazon
August 17, 2017 at 9:41 am

Total Retail’s recent survey and subsequent report, The Amazon Effect: How Retailers Are Adapting Their Businesses to Better Compete With the Industry Leader, found that retailers believe that Amazon.com has changed consumers’ expectations when it comes to the cost and speed of delivery. Eighty-six percent of respondents said that shoppers are either "significantly" or "somewhat"…

How Shipping Can Give Your E-Commerce Business a Competitive Edge
August 16, 2017 at 11:15 am

How many times have you put items in your cart and started the checkout process only to see a $10 shipping charge and close your browser? What about when you look at the options and realize there's no overnight for the item you need right away? More than likely you shut off the computer, get…

Is Online Grocery Ordering a Fresh Idea That Will Grow Profits?
August 16, 2017 at 11:00 am

Online grocery shopping began heating up like a pot of boiling soup in late 2016. With the recent acquisition of Whole Foods by Amazon.com, it seems everyone has an opinion on the long-term viability of digital groceries. Is it a new concept? No, but it certainly seems its time has finally come. It’s hard to…

Amazon Forcing Retailers to Speed Up Their Deliveries
August 15, 2017 at 9:57 am

In Total Retail's recent survey and subsequent report, The Amazon Effect: How Retailers Are Adapting Their Businesses to Better Compete With the Industry Leader, nearly 90 percent of retail executives said they “strongly" or “somewhat" agree that Amazon.com has changed consumers’ expectations for order delivery. Specifically, consumers’ expectations for delivery of their online purchases have changed…

Target Acquires Transportation Technology Company Grand Junction
August 14, 2017 at 12:08 pm

Target Corp. announced today that it has agreed to acquire Grand Junction, a transportation technology company, to improve and expand its delivery capabilities. The acquisition will also accelerate Target’s investments and ongoing efforts to transform its supply chain. “Grand Junction’s technology and algorithms will help Target deliver to guests faster and more efficiently,” said Arthur…

What Retailers Need to Know to Create a Consumer-Driven Supply Network
August 14, 2017 at 10:41 am

As we all know, retail and consumer goods companies are struggling to adapt to the growing market pressures coming from consumers and their competitors. In order to stay competitive with the explosion of omnichannel and the sheer muscle of powerhouses such as Amazon.com, companies will need to run their supply chains better, faster and cheaper…

Setting Up Your Retail Shipping Operations for Success
August 11, 2017 at 8:58 am

Google “e-commerce tips” and you’ll get endless pages of great advice on how to leverage content marketing, social media, conversion rate optimization, user experience design and lots of other techniques to sell more stuff. Unfortunately, these articles commonly omit advice on one of the most important e-commerce business-building disciplines: shipping. Shipping makes everything you do…