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Abercrombie & Fitch's Executive Chairman to Step Down
January 22, 2018 at 11:44 am

Abercrombie & Fitch Co. today announced that Arthur C. Martinez will step down as executive chairman of its board of directors at the end of its fiscal year, Feb. 3. Martinez planned to retire…

Apple Announces Moves Partially Tied to New Tax Bill
January 19, 2018 at 11:16 am

Apple yesterday announced a sweeping set of moves partially tied to the recent tax bill, including paying $38 billion in taxes from profits made overseas as required by recent changes to the tax law.; creating more than 20,000 new jobs at existing Apple campuses and a new corporate campus it plans to build; and pledging…

Top Women in Retail 2018: Jocelyn Wong, Chief Marketing Officer, Lowe’s
January 19, 2018 at 11:04 am

To see the full list of this year's Top Women in Retail honorees, click here. What do you enjoy most about working in the retail industry? I love how exciting retail is right now. Technology is changing the expectations that customers have of retailers in ways no one could have imagined just a few years ago,…

Top Women in Retail 2018: Cheryl Kaplan, President, M.Gemi
January 19, 2018 at 10:11 am

To see the full list of this year's Top Women in Retail honorees, click here. What do you enjoy most about working in the retail industry? It’s never boring. Since I began my career in retail it’s been ever-changing. To stay relevant, you must constantly innovate and improve the product and experience you’re offering so it…

Leadership and Corporate Responsibility Challenges in 2018
January 19, 2018 at 8:34 am

In our previous articles we explored the possibilities of and methods for co-existence of millennials and baby boomers, the value of an older workforce, the importance of corporate culture, and how the explosion of social media is affecting everything we do and everything we think. In 2018, the social media climate is showing no signs…

Amazon Narrows Candidates for HQ2 to 20
January 18, 2018 at 1:56 pm

Amazon.com has released a "short" list of cities it's considering for its second headquarters. The 20 potential cities include Atlanta; Austin; Boston; Chicago; Columbus, Ohio; Dallas; Denver; Indianapolis; Los Angeles; Miami; Montgomery County in Maryland; Nashville; Newark; New York City; Northern Virginia; Philadelphia; Pittsburgh; Raleigh; Toronto; and Washington D.C. Last year, Amazon received bids from 238…

Best Buy, J.C. Penney CEOs on the Value of Workplace Diversity
January 17, 2018 at 12:02 pm

In a panel discussion yesterday afternoon at the National Retail Federation Big Show in New York City, Hubert Joly and Marvin Ellison, the CEOs of Best Buy and J.C. Penney, respectively, addressed the importance diversity and inclusion in the workplace can have not only on their own businesses, but all corporations. Joly and Ellison were…

Optimism Abounds at NRF Economic Panel
January 16, 2018 at 10:27 am

Riding the wave of the best holiday shopping season in nearly a decade, retailers are optimistic about the prospects for a strong 2018. And economists share their enthusiasm. In a panel discussion yesterday at the National Retail Federation’s (NRF) Big Show in New York City, Jack Kleinhenz, chief economist for the NRF; Gad Levanon, chief…

Top Women in Retail 2018: Paula Bennett, President and CEO, J.Jill
January 15, 2018 at 8:03 am

To see the full list of this year's Top Women in Retail honorees, click here. What do you enjoy most about working in the retail industry? I’m a strong believer that to be successful, you have to love what you do. Throughout my career,…

December Retail Hiring Plunges Nearly 90%
January 11, 2018 at 1:46 pm

Holiday hiring has shifted according to a new study of non-seasonally adjusted Bureau of Labor Statistics data by global outplacement and executive coaching firm Challenger, Gray & Christmas. Retail employment dropped nearly 90 percent from November's 462,700 to 53,900 in December, the lowest December total on record. Despite the significant drop-off in December hiring, retailers added…

Total Retail's 8th Annual Top Women in Retail List
January 10, 2018 at 1:03 pm

Total Retail and the Women in Retail Leadership Circle (WIRLC), sister brand of Total Retail, are proud to present our eighth annual list of the Top Women in Retail, a comprehensive list of leading female executives in the retail industry. We'd like to thank Synchrony Financial, the exclusive sponsor of this year's Top Women in Retail list. 

Neiman Marcus Taps Ralph Lauren Exec as New CEO
January 5, 2018 at 1:30 pm

Neiman Marcus Group announced that Karen Katz, the company's president and chief executive officer, will retire Feb. 12. Fashion and retail veteran Geoffroy van Raemdonck will succeed Katz as the company’s CEO. Katz will continue to serve on the company’s board of directors and will work closely with van Raemdonck to facilitate a seamless transition process.…

Nordstrom Hiring 250 Employees for Stand-Alone Men's Store in Manhattan
January 3, 2018 at 10:43 am

Nordstrom announced that it's hiring 250 employees for its first stand-alone men's store in Manhattan, which is slated to open in April. To promote the start of employee hiring, the retailer wrapped the exterior of its new men's store with larger-than-life "help wanted" banners incorporating witty job descriptions like "Desperately Seeking Sock Svengali," "Now Hiring: Sneaker…

Why Labor Cost Optimization Matters for Retailers
December 21, 2017 at 3:50 pm

For years, the retail industry has been plagued with the increasingly high costs of labor. Labor cost optimization (LCO), a framework surrounding scheduling and timekeeping, is a sustainable solution that can elevate operational and human resource leadership out of their reactive cycles so they can focus on what they should be — business and talent.…

A Chat With Andrew Berg, President, Robert Graham
December 20, 2017 at 5:41 pm

After hearing Andrew Berg speak at Luxury Interactive, we had to learn more. Andrew is president at Robert Graham, a self-described “American eclectic” purveyor of luxury menswear. Andrew’s vision for a brand that encapsulates the feel of luxury while maintaining a vibrant personality was contagious, and we loved hearing his strategy for brand cohesiveness. Holly…