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Sears Holdings CEO Eddie Lampert Proposes Buying Kenmore Brand
April 23, 2018 at 2:46 pm

ESL Investments, the hedge fund led by Sears Holdings CEO Eddie Lampert, is proposing to buy the Kenmore brand, Sears' Home Improvement business, its PartsDirect division and some of the chain's real estate. In a letter to Sears’ board on Friday, ESL said: "We continue to see value in Sears and its underlying assets, and believe strongly…

5 Ways to Provide More Transparency to Your Customers
April 23, 2018 at 2:02 pm

A combination of greater consumer discretion and the infinite accessibility granted by the information age has resulted in an era that demands transparency from businesses. Sometimes referred to as corporate transparency, this approach allows a company’s actions to be visible and accessible to people both inside and outside the organization. But why is this so…

Amazon Launches App Feature Targeting International Shoppers
April 19, 2018 at 4:31 pm

Amazon.com has launched a new feature within its shopping app for iOS and Android users to cater to international customers shopping for U.S. goods, according to a report from Reuters. The feature, which was announced late on Tuesday, will enable users to shop in five languages, including English, Spanish, Simplified Chinese, German, and Brazilian Portuguese, and will be…

Billionaire Toy Maker's Bid to Save Toys"R"Us Stores Rejected
April 19, 2018 at 4:09 pm

Toys“R”Us Inc.’s lawyers and advisers have shot down an 11th-hour offer from a billionaire toy maker that would have kept some of its U.S. stores open, according to a person familiar with the matter. The Wall Street Journal reports that Isaac Larian, founder of Bratz dolls maker MGA Entertainment, Inc., came forward last week with a…

Learning and Teaching Defines Paula Bennett’s Career
April 17, 2018 at 5:07 pm

In a keynote presentation yesterday at the Women in Retail Leadership Summit in Miami, Paula Bennett, the recently retired (as of this week) CEO of J.Jill, discussed her career journey and the principles that shaped it along the way. (Synchrony, a consumer financial services company delivering customized financing programs across retail and other industries, is…

Bon-Ton Appears Headed for Liquidation
April 17, 2018 at 11:21 am

The only two bids at the start of a bankruptcy auction for department store chain Bon-Ton Stores Inc. were from liquidators, signaling the end for the company, according to reports Tuesday morning. Reuters said Bon-Ton will go out of business without a bid from a going-concern bidder. The New York research firm Reorg Research, also…

Kroger to Hire 11,000 Workers, Raise Wages
April 13, 2018 at 10:43 am

Supermarket giant Kroger announced plans this week to hire about 11,000 workers even as it faces heated competition from Walmart and Amazon.com. It's the latest wave of hires for Kroger, which has created 22,000 positions in the past two years. Kroger operates more than 2,700 groceries in 35 states under a variety of names, including Smith's, Fred…

Sears Selling 16 Stores in Online Auction
April 12, 2018 at 12:52 pm

Sears Holdings is selling 16 of its namesake store locations in an online auction, according to a Wall Street Journal report. The stores, 15 of which are attached to malls, are being marketed as sale and lease-back deals, which will allow Sears to continue operations at the locations while paying rent. The new owners of…

The 7 Deadly Sins of Retail
April 12, 2018 at 12:25 pm

Earlier this year, I was invited to the annual National Retail Federation’s Big Show in New York City to share my two cents on the industry that never sleeps: private brands. As I was debating what to discuss at the conference, my mind gravitated to the topic of the year — retail Armageddon. While this…

4 Ways to Improve Employee Engagement Now
April 10, 2018 at 2:29 pm

What is employee engagement? In simple terms, employee engagement is all about putting in place the right conditions, values and tools to bring out the best in your employees. Engaged workplaces are ones in which staff members are motivated, committed, enthusiastic, and they feel valued and appreciated by their managers and executives. Improving employee engagement…

Nine West to File for Bankruptcy, Sell Intellectual Property
April 6, 2018 at 1:55 pm

Footwear retailer Nine West is preparing to file for bankruptcy by as early as this week, according to a report Thursday. Aside from the bankruptcy filing, the White Plains, New York, company is planning to sell its intellectual property to Authentic Brands Group, a licensing firm that recently said it would purchase clothing brand Nautica, Reuters…

Target Settles Claims it Discriminated Against Blacks, Hispanics in Hiring Practices
April 6, 2018 at 1:27 pm

Target Corp has agreed to review its policies for screening job applicants and pay $3.74 million to settle a lawsuit claiming its use of criminal background checks kept thousands of blacks and Hispanics from obtaining employment. The preliminary settlement filed on Thursday with the U.S. District Court in Manhattan requires a judge’s approval. It resolves claims that…

Bed Bath & Beyond Offers to Buy Toys"R"Us Gift Cards for Store Credit
April 4, 2018 at 9:59 am

Bed Bath & Beyond announced that it will purchase shoppers’ Toys"R"Us and Babies"R"Us gift cards, offering store credit in return for a limited amount of time. The retailer is accepting Toys"R"Us and Babies"R"Us gift cards with a balance of at least $20 through midnight Thursday. A shopper will receive a Bed Bath & Beyond e-gift card instantly,…

The North Face to Open 2 Women-Specific Stores
April 4, 2018 at 9:33 am

As part of a global brand campaign committed to featuring more women and girls in its marketing, messaging and advertising, The North Face announced that it would be opening two women-specific stores in 2018. The first, located in Edina, MN, will focus on the brand’s running and training apparel. The second women’s store will be located…

Toys"R"Us Shuts Down its Websites
April 3, 2018 at 1:02 pm

Toys"R"Us has shut down its e-commerce websites for Toys"R"Us and Babies"R"Us as it continues the rapid liquidation of its U.S. operations after a failed bankruptcy restructuring. The Toys"R"Us and Babies"R"Us websites were turned off at 5 p.m. Thursday. Visitors to the sites are now being directed to a web page, goodbuytoysrus.com, which has information about the liquidation…

Winn-Dixie Operator Southeastern Grocers Files for Bankruptcy
March 28, 2018 at 12:41 pm

Southeastern Grocers LLC, the Florida-based operator of supermarket chains Winn-Dixie and Bi-Lo, said on Tuesday it filed for Chapter 11 bankruptcy protection to restructure debt. The company listed assets in the range of $1 billion to $10 billion and liabilities in the range of $1 billion to $10 billion, the Delaware bankruptcy court filing showed.…

How the Toys"R"Us Story Could Have Ended Differently
March 27, 2018 at 11:40 am

Though too much debt and the pre-holiday season bankruptcy were cited as the main reasons for Toys"R"Us’ demise, I can’t help thinking that this story could have ended differently had the company done a better job of listening to its customers. Sure, Amazon.com with its treasure of data, is a formidable rival, as it is…

New Executives Named at Jet.com, ModCloth, Tapestry
March 26, 2018 at 3:31 pm

A flurry of management changes have taken place at leading retailers recently, including Jet.com, ModCloth and Tapestry. Jet.com: Walmart's Jet.com has named Tesco veteran Simon Belsham as president of the e-commerce company, effective immediately, the company told CNBC on Monday. Belsham will be responsible for expanding Jet's online grocery business, Walmart E-Commerce CEO Marc Lore…

Whole Foods Execs Leaving As Amazon Takes Over
March 22, 2018 at 3:34 pm

Whole Foods has lost more than a dozen executives and senior managers since Amazon.com acquired it last summer, The Wall Street Journal has reported, citing former employees and recruiters helping them look for new jobs. Management departures are common when a company is bought, but one former employee told WSJ that "culturally, it's been a rough…

Nordstrom Board Rejects Family's Buyout Offer, Terminates Discussions
March 22, 2018 at 3:14 pm

This week, Nordstrom ended buyout discussions with possible buyers. The Seattle Times reports Nordstrom family members were apparently unwilling or unable to substantially boost their $50-a-share offer for the company that bears their name, prompting the retailer’s independent directors Tuesday to terminate buyout discussions. A board committee said in a statement late Tuesday “it could not…