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Report: Half of All Retail Jobs Could Be Lost to Automation in 10 Years
May 23, 2017 at 1:28 pm

Between 6 million and 7.5 million retail industry jobs are vulnerable to automation within 10 years, according to a report by Cornerstone Capital Group released this week. The report concluded that the jobs of 47 percent of the 16 million Americans currently working in retail could be made redundant by highly automated e-commerce and other innovations.…

Wayfair Named ‘Fastest-Growing Retailer’
May 23, 2017 at 9:41 am

Total Retail recently released its seventh annual ranking of the 100 fastest-growing publicly traded retailers. This year’s list, as in years past, is based on companies’ year-over-year net sales growth, comparing the 2016 fiscal year to the 2015 fiscal year. A relative newcomer to the industry tops the list of fastest-growing retailers for the 2016 fiscal…

3 Benefits of Creating an Endless Aisle for Your Brick-and-Mortar Store
May 22, 2017 at 11:20 am

As the battle between brick-and-mortar retailers and online giants like Amazon.com wages on, retailers are now transitioning to zero inventory and putting excess inventory in an online shop. This strategy, often referred to as an “endless aisle,” is being used by big-box and specialty retailers alike. Stores are able to reach digital shoppers using online…

How to Compete in the Age of Free and Fast Shipping
May 22, 2017 at 10:15 am

Car service? Check. Dinner? Check. Beer and wine? Check. In today’s on-demand economy, consumers can order virtually anything with the simple touch of a finger and have it at their doorstep in a matter of hours, if not sooner. Not only do consumers want this, they expect it. And they don’t want to pay exorbitant,…

How Lucky Brand is Successfully Using Ship From Store
May 19, 2017 at 10:57 am

Lucky Brand, a retailer of jeans, casual wear and accessories, is adapting its operations to account for the omnichannel behaviors of its customers. This is a challenge not unique to Lucky Brand. Retailers are looking to make the purchase experience, and particularly order fulfillment, as easy for its customers as possible. That means the introduction…

Obstacles in Software Development With Agile Production
May 17, 2017 at 7:23 pm

The past few years have seen some very dramatic and eye-opening changes in software development. The retail industry, in particular, has seen explosive growth in recent years, as retailers look for new ways to connect with their customers: mobile apps, geo-targeted campaigns, and more. We've fully redefined what it means to be fast in product…

Starbucks Software Glitch Leads to Free Coffee
May 17, 2017 at 11:16 am

A software glitch caused some issues for Starbucks yesterday. Reports say a software update caused registers at some U.S. and Canadian locations to go offline, forcing Starbucks to give away free coffee. Madeleine Lowenborg-Frick, a Starbucks spokeswoman, said most stores were back online as of late Tuesday night. She also stated the glitch was due…

20/20 Vision: Looking Back at the Evolution of Digital Shopping Innovation
May 16, 2017 at 11:21 am

The past 20 years of e-commerce and digital have been a long journey for retailers. We’ve gone from slow, primitive websites with poor user experiences to the fast, intuitive, omnichannel offerings we know today. However, while retailers sometimes struggled to keep up with rapid advancements in technology and rising consumer expectations, clear standards have emerged…

RFID: Fact or Fiction?
May 15, 2017 at 11:47 am

The industry has been talking about RFID for 20 years, but it still hasn't come into common use or delivered significant value to retailers. The biggest issue hasn't been the technology itself, but rather the hype and promise around RFID before it was in the right place to deliver. The price of RFID tags has…

Brooks Brothers Warns of Payment Card Security Incident
May 15, 2017 at 10:53 am

Brooks Brothers said Friday it recently became aware of a security incident, which could impact the payment card information of customers who purchased items at its stores between April 4, 2016 and March 1. The upscale men's apparel retailer said the identified malicious software could have impacted users’ names, payment card account numbers, card expiration dates…

4 Reasons E-Commerce Companies Should Utilize IoT Tech
May 15, 2017 at 10:03 am

Coined in 1999 by Procter & Gamble employee Kevin Ashton, the phrase “Internet of Things” (IoT) describes the growing interconnectivity of technology and everyday experiences. Consumers are now interacting with everything from appliances to grocery store shelf tags via mobile devices and wireless signals. Both e-commerce retailers and brick-and-mortar stores are beginning to take advantage…

AI in Retail: Where Are We Now, Where Are We Going?
May 12, 2017 at 8:48 am

Quietly and subtly, artificial intelligence (AI) powers have been changing the way we interact with many of the most popular systems today, from filtering the things that you see on your news feed to coming up with new solutions for customer acquisition and retention. In retail, AI is appearing more often than ever before. In…

6 Retailers Using Proximity Marketing for Unforgettable Shopping Experiences
May 11, 2017 at 6:56 am

One of the benefits of being a retailer is that you're presented with various opportunities to know your customer. By employing some of the basic rules of marketing, you can know the habits of your long-standing customers and use competitive pricing strategies to earn new interested customers. In recent times, technological advancement has brought the…

What's Next for E-Commerce Platforms in Emerging Markets
May 9, 2017 at 11:26 am

From Amazon.com to eBay, U.S. e-commerce platforms haven’t been shy about expanding internationally. As it turns out, however, they’re not the only ones interested in conducting business abroad. E-commerce platforms from the Asia-Pacific (APAC) region are unveiling expansion plans of their own and don’t show any signs of slowing down. Shortly after Coupang, the largest e-commerce…

Consumer Identity Management Capitalizes on Consumers’ Take Charge Trend
May 9, 2017 at 11:20 am

Increasingly, consumers are taking charge, buying when they want, where they want and for what price. Not surprisingly, many retailers have difficulty engaging and personalizing communications and offers across multiple channels, including brick-and-mortar stores, e-commerce sites, mobile apps, call centers and social media. This issue is compounded by the fact that most retailers’ internal systems…

How Hyperlocal Shopping Experiences Can Increase Engagement
May 8, 2017 at 10:01 am

With e-commerce now a normal part of everyday life, the number and frequency of in-person interactions is decreasing, and sometimes disappearing altogether. However, even as online shopping pervades, brands are finding important value connecting with customers face-to-face, whether through local pop-up shops, brand-sponsored community events or new brick-and-mortar locations. In-person experiences are often the best…

5 mPOS Strategies for the New Retail Ecosystem
May 4, 2017 at 9:21 am

Now more than ever, consumers expect to be immersed in a completely branded experience across every channel. In order to meet these expectations, retailers are developing multifaceted mobile point-of-sale (mPOS) strategies to meet shoppers’ expectations. As more stores aim for seamless, “channel-less” experiences, retail has expanded beyond just in-store and online shopping from a PC…

4 Cybersecurity Trends Every Retailer Needs to Know
May 1, 2017 at 11:02 am

Call it optimism or just human nature — retailers, like most people, don’t like to spend a lot of time thinking about unseen threats. A series of painful breaches a few years ago forced the industry to wake up to the dangers of cyber crime and implement new measures to address and control online risks,…

Amazon Debuts Fashion-Focused Echo
April 28, 2017 at 7:26 am

This week, Amazon.com announced a new device called Echo Look, a “style assistant” camera that helps catalog your outfits and rates your look based on “machine learning algorithms with advice from fashion specialists.” Users can prompt the Echo to take full-length photos or short videos of outfits so they can see themselves from angles seldom seen…