The State of Online Retail Performance Spring 2017: This research project marks the inauguration of a long-term benchmark study that seeks to answer questions about the state of online retail performance.
Designed for retail CEO's, CMO's, e-Commerce Directors, Marketing Managers and other strategic decision makers, the Total Retail Resource Library is the premier source for free retail oriented best practices and case studies.
Have some good white papers or case studies? Contact Jennifer DiPasquale to contribute.
The UX Revolution: How Analytics are Powering a Revolution in Customer Understanding
Every retailer has a chance to be a fierce competitor in today's omnichannel world. Learn how mid-market retailers can survive and thrive in the age of Amazon.
Adopt the right technology and strategy to stop losing money on fraud and fight it profitably. Download this eBook from EKN Research, sponsored by Radial, to get recommendations to improve your fraud prevention strategy today.
Accessibility seems to be the wild, wild west of the World Wide Web ... and it's not going to get better anytime soon. There's a significant legal gray area as to whether e-commerce websites fall under the Americans with Disabilities Act, and decisions are being made in court. Get the report to learn more about this important issue!
You've invested time and money into creating rich visual content for your ecommerce site. But is it really converting your visitors into customers and driving revenue? Only 6% of today's online retailers see conversion rates higher than 10%, with most hovering between 1% and 3%. Get 5 key tips for creating content that actually converts!
Eighty-one percent of online retailers say that content is a priority, but most lack the time and resources to create the rich media content that customers love. What's more, the industry lacks significant data on the nuances of content. We surveyed leading e-commerce retailers to uncover how they prioritize, create, and publish interactive content experiences.
Digital shopping has gone from a trend to a way of life. This, our sixth annual Digital Study, shows a dramatic rise in digital shopping, with almost 70% of the U.S. taking part in this now mainstream activity. In the past year, we have seen increases in the use of digital and social tools in almost every category.
As the complexity of technology and the sophistication of consumers grow exponentially, having the ability to identify and understand customers in order to personalize their engagements with your brand is critical. This guide is meant to serve as a roadmap to help your organization develop enhanced customer engagements and experiences.
An in-depth look at how data driven, cross-channel intelligence is enhancing Customer IQ™for leading brands, enabling them to identify, understand and motivate their customers like never before to earn genuine loyalty.
Anyone can build their brand using social media platforms, but without the right know-how, you are just treading water. Make better use of your social media efforts by applying expert knowledge.
The mobile app is where it’s at when it comes to future engagement with consumers. Yet companies looking to get into the mobile have a lot of challenges to overcome. Here are 5 mistakes to avoid making.