Designed for retail CEO's, CMO's, e-Commerce Directors, Marketing Managers and other strategic decision makers, the Total Retail Resource Library is the premier source for free retail oriented best practices and case studies.


Have some good white papers or case studies? Contact Jennifer DiPasquale to contribute.

Customer Data

2017 Travel & Retail Trends

In examining millions of social users’ travel experiences and opinions, Fizziology was able to identify developing trends impacting the hospitality industry in 2017 and beyond. As consumer spending habits bend in favor of travel, it's imperative for leaders in the retail industry to lend a listening ear.

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SEO

A Guide to Big Commerce SEO Success

Opening up an e-commerce store with BigCommerce is a big first step toward building your online business. You’ve chosen an extremely powerful e-commerce platform with many great capabilities. The next, and most important, step is figuring out a way to get traffic that will turn into revenue consistently going to your site. This guide will…

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E-Commerce

Add to Cart: Deal Makers and Deal Breakers of the Online Shopping Experience

In early February 2017, Jetlore conducted a survey of 750 consumers to understand their sensitivity to online shopping experiences. The respondents, all from the United States, were of both genders, aged 18–56. This broad spectrum of respondents represents the diversity of online shoppers who routinely choose to buy online vs. visiting a brick-and-mortar store. The findings reveal that shoppers’ patience and loyalty are tightly tied to convenience and personalization.

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Marketing

New Study Spotlights Trends in Supermarket Advertising and Promotions

A follow up to the groundbreaking report, Advertising and Promotional Practices Among U.S. Grocery Retailers, has just been released. The new study reveals that marketers must remain responsive and relevant, identify best practices and develop effective communications strategies. Presented by Aptaris and dunnhumby, the 2017 survey contains responses from nearly 70 food retailers, representing 4,600 stores, 34 states, and include one-store independents, small, medium and large regional companies as well as national chains. The report provides an in-depth review of today’s key industry practices with a look at expected changes in the coming years.

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Customer Acquisition

6 Ways Consumer Identity Management Drives Retail Success

Learn how customer identity management can make a powerful impact within the retail enterprise. This whitepaper features statistics on how consumer identity management is the core of inbound and outbound marketing initiatives; consumer identification and its impact on marketing and customer acquisition; and lost opportunities to capture customer data and improve retention and customer engagement.

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Social Media Marketing

Q1 2017 Sprout Social Index

The Q1 2017 Sprout Social Index reveals that millennials ask, Gen X buys and baby boomers observe on social media. To comprehend how each generation is engaging with brands on social and what that means for your business, Sprout Social surveyed 1,000 millennials (ages 18-34), Gen Xers (ages 34-54) and baby boomers (ages 55-plus). This index uncovers what consumers want from brands on social media.

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