The 2017 Digital Commerce Study examines retail challenges and opportunities to innovate the customer experience by transforming disparate systems and processes into one unified platform. Download the report from Radial for insights to prepare for the future of retail.
Designed for retail CEO's, CMO's, e-Commerce Directors, Marketing Managers and other strategic decision makers, the Total Retail Resource Library is the premier source for free retail oriented best practices and case studies.
Have some good white papers or case studies? Contact Jennifer DiPasquale to contribute.
Radial and CFI Group surveyed consumers to learn their online shopping preferences for the 2017 holiday season. View the infographic for the survey's key findings and download the full study to learn about this season's demands in returns, fraud, shipping, delivery, and customer care.
The Amazon Effect: How Retailers Are Adapting Their Businesses to Better Compete With the Industry Leader
At the center of today's digital shopping transformation is Amazon.com. The online retailer continues to exert its influence on the retail industry. From its online marketplace to newly opened brick-and-mortar stores to web and fulfillment services, Amazon is a force to be reckoned with. Amazon is disrupting the retail industry, both online and offline, and its influence only continues to grow. The question is, how do retailers not only compete with Amazon, but also beat it?
One of the most commonly asked questions by sellers who use Fulfillment by Amazon (FBA) is this: In what states am I required to collect sales tax? It’s a good question and one that all businesses, not just online businesses, need to address. The purpose of this report is to help sellers answer this question for themselves.