Neiman Marcus Direct
Neiman Marcus is embracing the resale business with online luxury consignment retailer The RealReal. Knowing that customers are already raising money in their closets, the Dallas-based luxury retailer wants to be a facilitator. The two companies are putting their know-how together to encourage customers to shop at Neiman Marcus and then earn Neiman Marcus gift…
Kohl’s is about to try its hand at “off price” retail, becoming the latest retail chain to open an outlet store to lift sales and profits. The department store will open a single 30,000 square-foot store in Cherry Hill, N.J., near Philadelphia, in June that will be stocked with “like new” clothes, accessories and home…
Designing your own fragrance with a master perfumer in Paris, then having your personal scent presented in 14-karat gold bottles is not, in fact, priceless. It costs $475,000. The trip is
Neiman Marcus has reorganized its management ranks to reflect the merging of its store and online merchandise and planning operations into a single team. The decision will bring 187 employees to downtown Dallas, where Neiman Marcus already has a corporate staff of 1,120.
Recent data breaches, including those of Target, Neiman Marcus, Adobe, LivingSocial and Snapchat, indicate that merely evaluating passwords isn't an effective way to protect the systems that guard online customer account information. These are high-profile examples, but in reality nearly all online merchants are experiencing an onslaught of attacks as criminals attempt to break into their systems and steal credit card and other sensitive data. Even relatively small retailers are being assaulted. For many of these businesses, unless they adopt new authentication tactics and implement better controls, it's just a matter of time until they too become a statistic. Studies have repeatedly shown that the most damaging and expensive cyber attacks all have one thing in common: hackers defeat the system's authentication system. Today's sophisticated cybercriminals employ
The massive cyberattack on Target last year unleashed efforts to protect consumers from crooks swiping credit card data from in-store transactions. But as retailers and regulators scramble to develop a solution, hackers have already moved on. Most hackers are focusing their efforts on online transactions — increasingly with an eye on those conducted over smartphones or other mobile devices. In other words, retailers are two steps behind the criminals.
Sally Beauty, a seller of hair and beauty products, said data from fewer than 25,000 customers’ payment cards was illegally accessed and may have been stolen. The U.S. Secret Service and Verizon Communications are helping investigate the incident, the Denton, Texas-based company said in a statement. Sally also said it's working to mitigate and remediate the issues caused by the breach. U.S. retailers including Target and Neiman Marcus are working to recover from hacker attacks that exposed the data of tens of millions of customers during the holiday season.
Verizon is reportedly investigating two more breaches at retailers that appear to have been hacked at the same time as the massive holiday data breach at Target. According to The Wall Street Journal, Verizon contacted the unnamed retailers last week. It's not clear which retailers may be involved in these subsequent breaches. New York-based Verizon didn't immediately respond to a request for comment.
The hackers who raided the credit card payment system of Neiman Marcus Group set off alerts on the company’s security systems about 60,000 times as they slunk through the network, according to an internal company investigation. The hackers moved unnoticed in the company’s computers for more than eight months, sometimes tripping hundreds of alerts daily because their card-stealing software was deleted automatically each day from the Dallas-based retailer's payment registers and had to be constantly reloaded. Card data were taken from July through October.
Losing the cat-and-mouse game with hackers, retailers are facing increased regulations and potentially significant costs in the name of protecting customers’ personal data. In a hearing before the Senate Judiciary Committee, Target and Neiman Marcus executives said even their strongest measures weren't enough to prevent the data breaches that took place during the holiday season. Target CFO Jon Mulligan told the committee that the breach at his company continued for three days after the retailer thought the malware had been handled, The Wall Street Journal reported. It seems this is a watershed moment for security in the retail industry.