Macy's

How Macy's is Engaging Customers Through its Own Your Style Platform
January 9, 2023 at 5:30 pm

In episode 383 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Abigail James, senior vice president of marketing at Macy's. During the wide-ranging conversation James discusses Macy's 2022 holiday season strategy (1:03), the customer behavior trends the department store chain has observed over the past few months (3:30), and how those behaviors will influence its…

Macy’s and Toys”R”Us Expand Store-in-Store Partnership for the Holidays
July 19, 2022 at 6:43 pm

One of America's most iconic toy stores is returning to brick-and-mortar retail just in time for this year's holiday season, reports NBC News. Toys"R"Us will open shops inside every Macy's store in the U.S. by mid-October, part of a rollout that began last year, the companies announced in a release on Monday. The in-store shops…

Macy's Hires Target Veteran to Spearhead Private Label Initiatives
March 14, 2022 at 6:45 pm

Macy’s, Inc. on Monday announced it has hired Emily Erusha-Hilleque, a private label veteran from Target, as senior vice president for Macy’s private brands. In this role, Erusha-Hilleque will lead the company's private brands design organization, including apparel and home design teams, as well as drive the private brands strategy in partnership with Macy’s merchandising…

Macy's Announces $15 Minimum Wage and Tuition Coverage Program
November 9, 2021 at 7:59 pm

Macy's said Monday it will raise its minimum wage for new and current workers to $15 per hour by next May, reports CNBC. The retailer has already phased in the $15 hour rate "across several markets" and plans to achieve a national rollout by May 2022, according to a press release. Over the summer Macy's…

How Macy's Integrates Giving, Volunteerism and Social Impact With Everyday Business
October 18, 2021 at 8:34 pm

In episode 320 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Christine Grasser, manager of corporate communications, giving and volunteerism, and Sam Di Scipio, vice president of corporate communications, giving and volunteerism at Macy's. Grasser and Di Scipio discuss Macy's recent partnership with the National Retail Federation Foundation's RISE Up training and credentialing program, and how the…

Macy’s Ordered to Restore Associates' Commission for In-Store Mobile App Sales
May 4, 2021 at 7:16 pm

Macy's cannot offer the use of its Scan and Pay app for purchases from departments where employees make commissions, and must pay back commissions on such purchases, a labor relations arbitrator has ruled, reports RIS News. The determination applies to three collective bargaining agreements between Macy's and employees at stores in Boston and other New…

Macy's Announces Store Closures, Job Cuts as Part of 3-Year Growth Plan
February 5, 2020 at 12:21 pm

Macy's announced Tuesday a new three-year growth strategy that includes plans to close 125 of its least productive stores and cut 2,000 corporate positions among other changes, reports CNBC. The retailer is closing its San Francisco, downtown Cincinnati and Lorain, OH offices, consolidating headquarters to its New York City location. The turnaround plan, dubbed the Polaris strategy,…

Macy's to Close 29 Stores Following Holiday Sales Drop
January 8, 2020 at 2:49 pm

Macy's announced Wednesday its plans to close 29 stores in the coming weeks, reports The Washington Post. The closures include 28 Macy's department stores and one Bloomingdale's location, following a reported 0.6 percent decline in same-store sales during the holiday season. That compares with the 1.1 percent growth recorded during November and December last year. Macy's…

Macy’s President is Stepping Down to Become CEO of Tractor Supply Company
December 5, 2019 at 11:53 am

Macy's announced today that its president, Hal Lawton, is resigning and joining Tractor Supply Company as its new CEO, CNBC reported. Lawton will be succeeding Greg Sandfort, effective Jan. 13, and will also be sitting on Tractor Supply's board of directors. Before joining Macy’s in 2017, Lawton was a senior vice president of North America…

Findings, Trends From the 2019 Top 100 Omnichannel Retailers Report
April 26, 2019 at 12:57 pm

In this week's Retail Right Now, Joe Keenan and Kristina Stidham discuss Total Retail's 2019 Top 100 Omnichannel Retailers report. They discuss key findings to emerge from the report, as well as identify the omnichannel trends gathered from the data. This report is the third annual ranking of 100 publicly traded retailers based on their…