Today on Total Retail

Editor's Note: Introducing Total Retail's 2017 Retail Technology Report
October 18, 2017 at 1:04 pm

Technology is top of mind for most retailers today, no matter their size, product category or any other variables. As such, Total Retail surveyed its audience with the goal of finding out what types of retail technology retailers are interested in (as well as investing in), what retail trends and digital trends they’re tracking, and their…

Tommy Bahama's CEO Talks Experiential Retail
October 18, 2017 at 1:24 pm

Tommy Bahama is winning over today’s distracted consumers by focusing on unique, unconventional retail experiences for them, according to Doug Wood, CEO of the Seattle-based manufacturer and retailer of casual men's and women's sportswear and activewear, who spoke at the 2017 SAP Retail Executive Forum in New York City yesterday. Case in point: Wood discussed…

Harry & David to Open 20 Holiday Pop-Up Stores
October 18, 2017 at 11:46 am

Harry & David will operate approximately 20 pop-up stores nationwide this holiday season, in addition to its 46 year-round retail locations, the company announced. Opening pop-up stores in key market areas across the U.S. will expand Harry & David's footprint for the biggest gift-giving time of the year. The pop-up stores have already begun to open and…

Bon-Ton's Suppliers Pull Back Shipments on Bankruptcy Concerns
October 18, 2017 at 11:23 am

Some of Bon-Ton Stores’ suppliers are scaling back shipments and asking to be paid sooner in order to protect themselves from potential losses in case the department store chain falls short on its turnaround plans, according to people with knowledge of the matter. The suppliers have insisted on getting paid with letters of credit or cash…

A Retailer's Guide to International Expansion
October 18, 2017 at 9:27 am

When domestic success is achieved for a retailer, the common next step is to consider expansion internationally in order to scale the operation. Achieving home success with customers is likely the result of years of research, investment and hard work, so it’s vital that a retailer doesn’t take this bold next step lightly. International expansion…

An Omnichannel Approach to Victory Over Amazon This Holiday Season
October 18, 2017 at 9:20 am

The holidays are a big season for retailers, and every marketer is looking for a new, omnichannel way to drive sales. Some recent reports brought up a few data points that might help guide new strategies: NetElixer predicts a 10 percent increase in e-commerce sales this holiday season, but that’s down 1 percent from an…

Nordstrom Puts Plans to Go Private on Hold
October 17, 2017 at 9:55 am

The family behind the 116-year-old Nordstrom retail chain is shelving its efforts to go private until after the holiday season, the company said Monday. The high-end Seattle-based brand, which has 360 stores across North America, is facing the same economic pressures and competition from e-commerce as other brick-and-mortar retailers. Although family members have been tight-lipped about…

Total Retail's Top 50 Tips of 2017
October 16, 2017 at 5:54 pm

Tommy Bahama is winning over today’s distracted consumers by focusing on unique, unconventional retail experiences for them, according to Doug Wood, CEO of the Seattle-based manufacturer and retailer of casual men’s and women’s sportswear and activewear, who spoke at the 2017 SAP Retail Executive Forum in New York City yesterday. Case in point: Wood discussed […]

American Express Merchant Fee Case Going to the Supreme Court
October 17, 2017 at 10:28 am

The U.S. Supreme Court accepted a case that could roil the credit card business, agreeing Monday to consider reviving government allegations that American Express Co. thwarts competition by prohibiting merchants from steering customers to cards with lower fees. A federal appeals court had thrown out the lawsuit, saying the U.S. government and 11 states failed to…

Brand Uptime, Customer Experience and Retail Success
October 16, 2017 at 7:22 pm

The last few years have seen retail move through some dramatic and unexpected changes, and the fun is far from over. The transforming retail landscape is largely a result of disruptive and unprecedented business decisions (like Amazon acquiring Whole Foods, Walmart acquiring Jet.com), along with maturing technology (Internet of Things, artificial intelligence, etc.). The one…