Today on Total Retail

How Data Breaches and Tech Trends Are Influencing Holiday Shoppers
December 14, 2017 at 2:32 pm

The holiday shopping season is often a chaotic frenzy with consumers frantically searching for the perfect gifts for their loved ones. Due to wider adoption and the abundance of mobile shopping apps, as well as recent breaches in secure data, holiday shopping today isn’t the same as it used to be. To help retailers prepare…

Kroger Adds Mobile Payments Option
December 14, 2017 at 1:21 pm

Kroger announced this week it will begin offering mobile payments next year through a partnership with JPMorgan Chase & Co. The Cincinnati Business Courier reports the retail chain will offer a service known as Chase Pay at select stores and e-commerce programs next year. “Technology is transforming our customers’ experiences and greatly influencing how we're re-imagining…

Preparing Retail Apps for the Holiday Shopping Season
December 14, 2017 at 2:13 pm

Retailers around the world have been working hard to make sure they have a successful holiday shopping season. From new storefronts to early promotions, retailers put in months of preparation to ensure they meet sales projections and outperform competitors. Now that shoppers are more likely to reach for their smartphones and tablets than log on…

Get in Sync With Customers to Capture Holiday Sales
December 14, 2017 at 1:35 pm

The holiday selling season is shaping up to be all about convenience and control for consumers. Successful retailers will deliver on this wish list by using the right strategies to capture holiday sales and win over consumers. Based on our work with many of the world’s most recognized brands, Alliance Data recently looked at how…

Why 2018 Will Be the Year of Brick-and-Mortar Retail
December 14, 2017 at 1:24 pm

Technology is already everywhere and is becoming a bigger part of our lives every day. More than 93 percent of American adults under 50 use the internet, and 77 percent of Americans own a smartphone. It’s no wonder that consumers believe online shopping is the future of retail, with 52 percent of global consumers shopping…

eBay Launches New Image-Based Search Tools for its Apps
December 14, 2017 at 12:40 pm

Earlier this fall, eBay announced that it had launched two new image-based search tools — Image Search, Find It On eBay — for its mobile apps. The artificial intelligence (AI)-powered features enable shoppers to use pictures instead of words to search eBay’s catalog of 1.1 billion items. In this interview with Giri Iyengar, head of…

Target Buying Delivery Platform Shipt for $550M
December 13, 2017 at 1:44 pm

Target announced today it has agreed to acquire Shipt, Inc., an online same-day delivery platform, for $550 million in cash. The retail chain said it will use its network of stores and Shipt’s proprietary technology platform and network of more than 20,000 members to bring same-day delivery to customers across the country. Shipt differs from other…

Calypso St. Barth to Shutter All US Stores, Liquidate Inventory
December 13, 2017 at 1:29 pm

Luxury apparel and accessories retail chain Calypso St. Barth is shuttering all of it U.S. stores and liquidating its remaining inventory. Asset firms Tiger Group and Great American Group are supervising the going-out-of-business sales at the retailer’s 16 stores in New York, Georgia, Massachusetts, Colorado, California, Florida, Arizona, Maryland and South Carolina. The inventory is…

How to Protect Your Business From Bots This Holiday Season
December 13, 2017 at 11:49 am

There are significant forces at play in the world of retail, not least of which is digital transformation. As transactions are increasingly completed online from a variety of devices, users have come to expect a far different experience when engaging with retailers. This holiday season, shoppers are expected to spend $682 billion, and for the…

Avoiding the Gremlins in the Customer Journey This Holiday Season
December 13, 2017 at 10:33 am

Fans of the 80’s cult-classic movie "Gremlins" will remember that it takes place around the holidays, as the cute little mogwai “Gizmo” is given as a gift. However, the exotic mogwai comes with three important rules: Don’t expose the mogwai to light (or it will die), don’t get it wet, and definitely don’t feed it…