Today on Total Retail

Camuto Group CEO Talks Product Pricing
January 18, 2017 at 9:54 am

During the National Retail Federation's Big Show this week in New York City, Alex Del Cielo, CEO of Camuto Group, talked with Total Retail about why customer value is the most important aspect of product pricing.

Things Remembered's CEO on Innovation, Testing
January 18, 2017 at 12:24 pm

In episode 69 of Total Retail Talks, recorded at this week's National Retail Federation Big Show in New York City, Total Retail's Executive Editor Joe Keenan interviews Lisa Gavales, president and CEO of Things Remembered. Gavales discusses what innovation means for the personalized gifts retailer, how testing influences Things Remembered's product selection — both in-store…

Christopher & Banks CEO LuAnn Via Fired
January 18, 2017 at 12:02 pm

LuAnn Via was CEO of Christopher & Banks for the past four years, but on Tuesday, a recently overhauled board of directors fired her after sales took an unexpected downward turn during the holidays. Via was hired from Payless ShoeSource in November 2012, and will be leaving Christopher & Banks with a $850,000 severance, an…

How Personalization is Driving Increased Loyalty for Walgreens
January 18, 2017 at 12:00 pm

Attaining customer loyalty is an incredibly difficult, but important, task in today's hypercompetitive retail environment. It's well-documented that retaining an existing customer is much more cost effective than spending to acquire a new customer. Therefore, retailers have implemented loyalty programs to incentivize customers to come back and purchase from them again and again. Walgreens’ Balance…

J.C. Penney to Open Nike Shops in Stores
January 18, 2017 at 10:59 am

J.C. Penney is cashing in on the "shop-within-a-shop" format. The department store announced Tuesday it will be featuring designated Nike shops within 600 of its stores. USA Today reports the shops will be 500-square-foot areas located within the J.C. Penney men's departments where shoppers can pick out clothing to wear for jogging, playing basketball or working…

Retailers Take Over the Battle for TurboMan
January 18, 2017 at 10:10 am

Arnold Schwarzenegger’s holiday classic "Jingle All the Way" epitomizes the perils of holiday shopping’s past. Arnold’s character has several failed attempts to find the season’s hottest toy — TurboMan — charging from one crowded store to the next in hopes of finding the toy for his son. If the movie were remade today, the plot…

An Inside Look at Target's Technology Evolution
January 17, 2017 at 10:20 am

For traditional brick-and-mortar retailers like Target, shifting consumer behavior to more online shopping has caused them to have to re-evaluate their business models. No longer can stores be the single point of interaction between retailers and customers. Leveraging technology to meet the needs of today's digitally savvy consumers has become essential to retail success. In…

Under Armour's 'Single Customer View' Strategy
January 17, 2017 at 8:50 am

Under Armour’s brand mission is “to make all athletes better.” To Under Armour, athletes can be kids playing T-ball, student athletes in college, professional athletes or the everyday human trying to better himself or herself. The brand wants to empower athletes to be their best. For starters, Under Armour acquired nutrition and fitness tracking app…

The Limited Stores Files for Bankruptcy
January 17, 2017 at 12:23 pm

The Limited, which has already shuttered its once ubiquitous stores, took another major step Tuesday toward fading from the retail landscape by filing for bankruptcy protection. Citing its declining financial performance, the Ohio-based women's clothing company filed for Chapter 11 protection in the U.S. Bankruptcy Court for the District of Delaware. Before taking this latest step, the company had…

Wal-Mart to Create 10,000 U.S. Jobs
January 17, 2017 at 12:08 pm

Wal-Mart Stores Inc. said it plans to create about 10,000 U.S. jobs this year, a sign that even the country’s largest private employer feels the need to tout American job growth ahead of President-elect Donald Trump’s inauguration. The jobs will come from previously planned store openings, store expansions and new e-commerce services, the company said…