Social Media Marketing

CVS Taking Heat for Length of Store Receipts
August 15, 2011

CVS has been receiving some negative press and social media commentary over the length of its paper receipts. Take this posting from the Facebook page "One Million Strong Against Unnecessarily Long CVS Receipts" as an example: "My last CVS receipt for $3.34 was 25.5 inches long. And that's too (expletive) long. I don't care that they use my CVS card to track me across the planet, I just want a receipt that isn't 1/3rd my height."

HSN Wants Customers to 'Like' its Products
August 11, 2011

HSN announced that it's launched a new campaign inviting customers to determine what products are featured in its new specialty "More to Like" online store. Products are determined based on "likes" on HSN's e-commerce and mobile sites, as well as its Facebook page.

InterACT! Virtual Conference & Expo Announces Keynote Speaker
August 9, 2011

InterACT! Virtual Conference & Expo, produced by Target Marketing and Printing Impressions, proudly announces the opening keynote titled Get Bold! Creating a Social Business Agenda, to be presented by Sandy Carter, vice president, social business evangelism and sales at IBM Corporation.

Ball Automotive Group Uses Out-of-Home Campaign to Boost Social Engagement
August 9, 2011

Ball Automotive Group (BAG), an automotive dealership based in San Diego, wanted a new and fun way to drive foot traffic into its dealerships. Citing Mashable's 2010 Omnicom survey, BAG noted that 75 percent of likes on Facebook come from some form of advertising and 20 million people like a brand page each day. With this information in hand, the company launched an out-of-home campaign to capture some of this market.

Facebook Scammer Faces FBI Charges
August 8, 2011

Self-proclaimed "Spam King" Sanford Wallace turned himself in to the FBI for allegedly compromising half-a-million Facebook accounts and flooding their owners with junk email. Wallace returns to face 11 counts of fraud, intentional damage to protected computers and โ€” potentially the charges with the longest-term impact โ€” criminal contempt for violating more than a decade's worth of court orders to stay off social networking sites and stop sending junk email, spyware and phishing scams to consumers.

Facebook Changes Advertiser Settings in News Feed
August 5, 2011

Facebook has gotten pretty good at filtering garbage out of people's news feeds. Too good, as far as advertisers are concerned: They want the garbage put back, so they can spam people, and logically Facebook is complying.

Aeropostale Jumps Into F-Commerce
August 2, 2011

New York City-based apparel retailer Aรฉropostale has launched a fully integrated Facebook store powered by Usablenetโ€™s technology platform that combines shopping and social media and extends full e-commerce functionality to the Aรฉropostale Facebook community.

Sears Drives Traffic to its Stores With Social Gaming Technology
August 1, 2011

Sears has driven new traffic to its brick-and-mortar locations by partnering with SCVNGR, a social gaming and check-in service. Here's how the partnership works: While in a Sears store, consumers can pull out their smartphone, launch the SCVNGR app and check in to the Sears location they're currently at. These consumers then create a profile and begin participating in various challenges. For example, Sears' fitness and footwear department's challenge reads: "Tread Softly: Make yourself at home in the shoe aisle and find the coolest tread. Snap a photo and then caption it with where you want to leave your mark in the world!"