Shipping

Retail Resolutions for 2018
February 19, 2018 at 12:40 pm

Driven by continuous changes in technology and consumer behavior, retail’s survival is dependent on the industry’s ability to adapt to the customer journey and accommodate the blurred lines of shopping. However, with Amazon.com disrupting the industry, store closures being announced regularly, and the phrase "retail apocalypse" continuing to permeate the headlines, it's unlikely consumers will…

Same-Day Delivery Drives Brand Loyalty and Purchase Intent
February 15, 2018 at 9:59 am

While the holidays come just once a year, a brand’s reputation can easily be damaged and customers quickly lost when expectations aren’t met during the pivotal shopping season. This past holiday season, we saw retailers make changes to their delivery options to provide shoppers with conveniences they increasingly see as essential, like same-day delivery. At…

Amazon Launching Delivery Service to Rival UPS, FedEx
February 12, 2018 at 12:54 pm

Amazon.com is preparing to launch a delivery service for businesses, positioning it to compete directly with UPS and FedEx, according to a Feb. 9 Reuters report. Dubbed "Shipping with Amazon," or SWA, the new service will enable the online retail giant to pick up packages from businesses and ship them to consumers. Amazon will roll out…

Amazon Prime Now to Deliver Groceries From Whole Foods
February 9, 2018 at 2:51 pm

Amazon.com is moving full speed ahead with its grocery business. Mashable reports the e-commerce giant's Prime Now delivery service — which delivers groceries, household items, gifts and more in two hours — is partnering with Whole Foods. Prime customers can now have their groceries and lifestyle items delivered to their door in two hours or…

Delivery Experience Key to Retailer Success, Survey Reveals
February 9, 2018 at 1:37 pm

We’ve all seen the headline “Retail is Dead,” but in reality only mediocrity is dead. As retail guru Steve Dennis recently pointed out, there are success stories on either side of the retail spectrum, from luxury brands to cost savers. While retailers move through brick-and-mortar, e-commerce, “digital first” and omnichannel strategies, consumers are demanding a…

Shipping Rates Are Changing — Are You Ready?
February 3, 2018 at 10:09 am

As they do every year, all the major carriers are raising their shipping rates for 2018. UPS raised shipping rates an average of 4.9 percent and residential surcharges 4 percent to 6 percent starting Dec. 24, 2017, while FedEx raised shipping rates an average of 4.9 percent and residential surcharges 4 percent to 8 percent…

Amazon Expands Delivery Trial That Could Hurt FedEx, UPS
January 30, 2018 at 12:47 pm

Amazon.com is is expanding a service launched to make more groceries, cleaning supplies and other products available for quick delivery directly from merchants without overwhelming the e-commerce giant’s warehouses with additional inventory, according to documents reviewed by Bloomberg. The trial pushes Amazon’s logistical reach beyond its own facilities and into those of its merchants, encroaching on…

Target is Launching Same-Day Delivery Next Week
January 26, 2018 at 11:48 am

Target is launching a same-day delivery service sooner than expected. CNBC reports in the wake of its $550 million acquisition of Shipt, Target will be launching same-day shipping technologies in 57 stores across Alabama and South Florida, starting Feb. 1. Later in February, Target’s website announced Shipt's service will expand to areas of Georgia, North…