Payment Options

Gen Z and millennials are known disrupters — and the retail landscape is their latest target. Specifically, their payment choices signify a shifting consumer spending landscape this holiday season. While the economic projected outlook is tentatively positive — despite inflation stubbornly persisting and an increasingly volatile economic landscape — Adobe expects U.S. online holiday sales to hit…

Amazon.com is partnering with the buy now, pay later (BNPL) service Affirm to offer small business owners an alternative checkout option, CNBC first reported Thursday. While Amazon already offers customers the option to pay with Affirm if they have at least $50 worth of eligible items in their shopping cart, this expanded relationship with the…

In episode 424 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Darren Abbott, chief creative officer and senior vice president of global product development and innovation at Hallmark, a heritage American, family-owned greeting cards company operating a diversified portfolio of businesses. Listen in as Abbott discusses the launch of Hallmark + Venmo Cards (0:50), why the two…

A frictionless checkout experience and a need for data security and portability are crucial concerns for retailers and consumers alike. On one side, consumers demand payment optionality at checkout, while on the other, retailers strive to meet that challenge by utilizing various payment service providers (PSPs) and payment methods. It’s no wonder then that at…

There has been much talk of late around artificial intelligence and its growing applications across many use cases in business. In the retail sector, AI is being leveraged in a variety of ways, from demand forecasting to automated inventory management to pricing decisions to optimizing product placement. Another way, perhaps not often considered, is the…

Venmo users who regularly use the app to gift money can now do so with an accompanying physical Hallmark card, the two companies announced Wednesday. In a first-of-its-kind collaboration, the PayPal-owned digital payment platform Venmo and the greeting card company Hallmark are giving customers a new, unique way of giving gifts. Here's how it works:…

Amazon.com will let shoppers pay with their palms at all Whole Foods stores by the end of the year, the company announced last week. Amazon One is a biometric technology that lets users enter and pay for items at stores by placing a palm over a scanning device. Shoppers first have to connect their palm…

In today's ever-evolving digital landscape, the checkout process has emerged as a pivotal moment for online merchants to not only differentiate themselves from competitors but also deliver an exceptional shopping experience for their customers. As the demand for convenience continues to grow and new payment methods gain popularity, retailers must understand how to best leverage…

A growing number of brands are sold via buy now, pay later (BNPL) models. And, thanks to inflation and continually increasing living costs, consumers are motivated to use BNPL options for online and in-person purchases alike. It’s estimated that 60 percent of shoppers have tried BNPL services at least once. By 2027, there are expected to be 900 million…

How consumers spend their money through the holidays can often be a bellwether for trends in the months and years to come. With that in mind, the SpendTrend team at Fiserv took a deep dive into consumer spending patterns from Q4 of 2022. It found that increases in credit usage, contactless payments, and omnichannel interactions…