Order Fulfillment
External consumer-facing challenges and internal (sometimes immediate) strategic pivots have made the retail vertical very exciting to watch in the past 18 months. On one side, consumers have a major upper hand when it comes to purchasing decisions as there are many retailers that offer the same products, have similar pricing, and offer a varietyโฆ
Retail sales increased in September as worries about the COVID-19 delta variant pushed consumer spending toward merchandise rather than services like dining, entertainment or travel โ despite supply chain disruptions and inflation, the National Retail Federation (NRF)said last week. NRFโs calculation of retail sales โ which is based on U.S. Census Bureau monthly retail data but excludes automobile dealers, gasoline stations and restaurantsโฆ
In this episode of Retail Right Now, Total Retail's Kristina Stidham and Marie Albiges discuss an article recently published by Total Retail, โCreating Fulfillment Independence to Reduce Shipping Challenges,โ authored by Aimee Tierney, vice president of sales at Logistyx Technologies. Shipping challenges are top-of-mind for retailers preparing for holiday season demand with a COVID-impacted supplyโฆ
Solutions for Todayโs Top Fulfillment Challenges
Even before the pandemic, brick-and-mortar stores were declining as online shopping was on the rise. The events of 2020 accelerated that shift and the future is increasingly digital, with more people than ever online. While e-commerce will never fully replace physical stores, we do know that itโs here to stay and has fundamentally changed the wayโฆ
In this episode of Retail Right Now, Total Retail's Melissa Campanelli and Kristina Stidham discuss an article recently published on Total Retail titled, โSame-Day Delivery: Is the Reward Worth the Risk?,โ authored by Jarrett Streebin, founder and CEO of EasyPost. This article advises that retailers consider whether it's possible for their business to feasibly offerโฆ
Retailers are constantly looking to make efficiency gains to boost their overall performance. In fact, 67 percent of retailers state overall business operations efficiency to be of critical importance. Operational efficiencies enable retailers to cut costs, reduce risks and increase outputs, resulting in overall business growth. However, many retailers still struggle to serve customer demandsโฆ
Retail, like healthcare, education, and so many other aspects of daily life, have been changing fast as various technologies develop and mature. Efficiency in batteries and motors are exponentially ahead of where they were 10 years ago, as is connectivity in the form of Wi-Fi and 5/6G. Tremendous compute power now sits in the cloudโฆ
The retail industry is a highly competitive, challenging and constantly evolving environment. Customer shopping behaviors are increasingly hard to predict, and retailers must constantly innovate or risk becoming redundant. The COVID-19 pandemic, which has heavily impacted the retail industry, is a prime example of this. Driven by technological advances, social and economic shifts, and aโฆ
In this bonus episode of Total Retail Talks, Digital Content Director Kristina Stidham interviews Editor-in-Chief Joe Keenan about Total Retail's recently published report, Automated Order Replenishment Drives High-Level BOPIS Execution .... and Customer Satisfaction, produced in conjunction with SPS Commerce. Listen in as Keenan shares a few key highlights from the report and how retailers can use automationโฆ