In-Store Technology

Global management consulting firm McKinsey & Company launched a new pop-up store at the Mall of America last month, a large investment in its retail practice. The store, Modern Retail Collective, features products from Elevé Cosmetics, Kendra Scott, ThirdLove and type:A Deodorant. “The purpose of the store is to provide retailers a real, flexible environment — a learning…

In today’s modern world, connectivity is key. This is true for most facets of everyday life — how we communicate, how we travel, even how we shop. Consumers expect their physical experiences to be highly connected, with technology serving as a life raft for any troublesome or inconvenient situations they encounter. But despite their elevated…

RSR has been conducting an annual benchmark on the state of the store since the company launched in 2007. It’s one area where we always hope to see change from the previous year’s respondents. After all, many of us have grown disillusioned with how little the shopping experience has changed in the physical world. As…

The implementation of in-store retail technologies is lagging far behind consumer expectations surrounding these new tools, according to a new A.T. Kearney report. The survey on which the report was based polled 1,000 people from various demographic and economic backgrounds about emerging retail technologies used in physical stores, and focused on five crucial technologies: augmented reality;…

Foot Locker is teaming with Nike as it rolls out bigger, more interactive stores. These so-called Power stores are four times as big as a typical Foot Locker store in malls. The newest will open Saturday in New York — in the Washington Heights neighborhood of Manhattan. The retailer plans to open upwards of 50 Power stores over…

In this week’s Retail Right Now, Total Retail's Joe Keenan and Kristina Stidham discuss the challenge brick-and-mortar retailers face in getting customers to come back to their stores to shop again. Specifically, they analyze a recent article published on myTotalRetail.com, The 4 Reasons Shoppers Don’t Come Back to Stores, which was authored by Tom Buiocchi, president…

In this episode of Retail Right Now, Total Retail's Joe Keenan and Kristina Stidham discuss the top trends driving experiential retail, as written in a recent article published on Total Retail by author Martin Kurpiel, senior vice president of technology solutions and IT at Valid. They focus on how experiential retail could impact businesses’ brick-and-mortar strategies going…

With the growing preference for online shopping, combined with customers who can instantly compare prices and reviews with their smartphones, the expectations and needs of the brick-and-mortar shopper are rapidly evolving. As a result, physical retailers have been in a race to deploy new technologies to provide a better experience in the hopes of keeping…

Shopping carts doubling as a cashier, personalized promotions to your phone depending on where you are in the store, and ordering your weekly groceries without lifting a finger — these are just some of the exciting technological advancements that are hitting retail outlets all over the United States. With retail technology advancing rapidly, retailers are…

For Lamps Plus, the nation’s largest specialty lighting retailer and a leading lighting and home furnishings manufacturer, creating a seamless shopping experience for its customers across all channels is of critical importance. It's for that reason that the company has introduced computer kiosks in each of 35-plus stores. The kiosks create an “endless aisle” of products in-store,…