E-Commerce

In episode 446 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Stephanie Urban, vice president of marketing and e-commerce at Vince Camuto, the fashion footwear and accessories brand, part of Camuto Group. Listen in as Urban provides an overview of her role and professional background (0:50), the channels Vince Camuto is leveraging to improve its…

While at Shoptalk in Las Vegas last month, Editor-in-Chief Joe Keenan interviewed Logan Dunn, head of e-commerce at WYZE, a smart home security company, about post-purchase customer experience (CX). During their conversation, Dunn provides an overview of the business' offerings and sales channels, the challenges WYZE faced in its post-purchase engagement strategy, and how customer…

In episode 445 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews David Spector, co-founder and chairman of ThirdLove, a women's intimates and lifestyle brand. Listen in as Spector shares the genesis of the company (0:45), his professional background prior to co-founding the company (4:20), his current role at the business (6:10), and how ThirdLove approaches…

In this webinar, our experts will discuss best practices for incorporating and measuring direct mail in your buyer’s journey.

How generative artificial intelligence will transform online shopping is a hot topic in e-commerce. One year after generative AI started to dominate headlines, what have we learned about its real impact on e-commerce? This article presents findings from iAdvize’s inaugural Barometer of Generative AI in E-Commerce — a report that uses first-party data to share…

Many entrepreneurs have turned to e-commerce thanks to its incredible flexibility and extraordinary earning potential. However, as is the case with any business, there are challenges to be aware of — and the challenges in the e-commerce sector can be particularly unique, especially in the light of a tumultuous economy. How the Economy Affects E-Commerce Recent…

Amazon.com U.S. retail sales will total $641.3 billion in 2024, an increase of 19.9 percent or $106.6 billion from 2023, according to a new report from digital retail consultancy Momentum Commerce that tracks Amazon's U.S. retail sales as well as hundreds of Amazon product categories. According to the report, the following top-level, physical goods categories…

Amidst the rise of artificial intelligence and changing customer preferences, the retail industry is experiencing a significant transformation. This means it's more crucial than ever for your retail business to keep up and provide the best experience for your customers. Value-driven customers seek high-quality service and fair prices for the products they purchase. They often…

Retail sales showed a strong beginning for the year in January, nearly matching December’s busy holiday spending and rising significantly year-over-year, according to the CNBC/NRF Retail Monitor, powered by Affinity Solutions, released today by the National Retail Federation (NRF). Total retail sales were up 2.34 percent unadjusted YoY in January, according to the Retail Monitor.…

After several years of altered consumer behavior and often-conflicting news about the economy throughout 2023, retailers have sometimes found it challenging to understand what’s normal customer behavior now. Regardless of the trends and pre-holiday forecasts, assessing how your store actually performed is the key to preparing for a stronger holiday season performance in 2024 —…