E-Commerce

Alibaba Blames Politics as Taobao Retains Place on ‘Notorious Markets’ List
January 17, 2018 at 1:59 pm

Alibaba's Taobao marketplace is one of the 25 popular e-commerce sites listed by the USTR (United States Trade Representative) for counterfeiting and global piracy. It's the second year in a row Taobao has been included. TechCrunch reports the key concern of the report on Taobao is how Alibaba works with IP holders to remove counterfeit…

E-Commerce Metrics Retailers Should Track
January 16, 2018 at 9:41 am

In today’s e-commerce environment, there's no shortage of data. However, what sets successful online retailers apart from the rest is how that data is analyzed and used. Savvy retail marketers are using the information they collect from consumer interactions online to better understand existing and prospective customer interests. These retailers then tailor marketing communications and…

5 New Year’s Resolutions for the Retail Industry
January 15, 2018 at 10:21 pm

Last year marked significant change for the retail industry. We witnessed age-old retailers going bankrupt and names like Alexa surge in popularity. Amidst the turmoil, disruptors like Wal-Mart and Amazon.com dominated investment in emerging technologies, like voice-based ordering and robotics, and completed strategic acquisitions to expand into new markets. In 2018, we expect to see faster change and greater disruption.…

2017 Strongest Holiday Season Since Great Recession, NRF Reports
January 12, 2018 at 1:39 pm

It was a very merry holiday season for retailers. This morning, the National Retail Federation (NRF) reported holiday sales (November and December) increased 5.5 percent over the same period in 2016. Total sales reached $691.9 billion as growing wages, stronger employment and higher confidence led consumers to spend more than had been expected. The sales…

How Retailers Can Survive and Thrive in the Age of Amazon
January 12, 2018 at 9:10 am

Retail has become one of the most difficult industries in which to survive. Behemoths such as Amazon.com increasingly sweep weaker competitors off the map. So, how can retailers compete in the age of Amazon? Unfortunately, there's no “silver bullet” technology that can help here. The key is being able to adapt quickly and experiment with…

E-Commerce Trends to Watch in 2018
January 11, 2018 at 1:04 pm

Between Black Friday, Cyber Monday and the general Christmas shopping season, this time of year more than any other highlights just how lucrative the e-commerce industry is in the modern age. Consumers place enormous value in convenience, and few things demonstrate this better than the ability to shop online from the comfort of a couch…

eBags Experiments With Higher Speed, Conversions Result
January 11, 2018 at 11:52 am

A common question regarding web design and performance is which is better, a rich customer experience or a leaner website that loads faster? This is a question eBags posed. And the path the online retailer of handbags, luggage, backpacks and travel accessories chose generated 10 percent more orders. Here's how eBags did it. New UX…

Online Retail Trends for 2018: Pricing, Privacy and Voice
January 10, 2018 at 10:17 am

The start of a new year is a great time to take stock of the trends and developments of the last 12 months. It’s also a good time to look ahead to some of the new innovations that will soon become standard practice. At Digital River, our online retail predictions for 2018 include some changes…