Melissa Campanelli

Melissa Campanelli
Zappos Launches New Retail Experience

Zappos announced last week the launch of The_ONES, a new retail experience that celebrates classic sneakers. The experience includes a new online hub (FindTheOnes.com), shoppable Instagram page (@The_ONES), and limited-time “pop-ins” in premium boutiques. The first pop-in, called BEYOND, was launched in New York City on Nov. 15 in partnership with Tarek Hassan, the owner…

Amazon Launches Relay App to Improve Trucker Efficiency

Amazon.com has quietly launched an app designed to help delivery drivers get in and out of its warehouses faster, according to CNBC. The app, called Relay, debuted late last month and is available on Apple and Android devices. Drivers enter cargo information into the app, allowing them to check in with a QR code and…

75% of Shoppers to Hit Stores Over Thanksgiving Weekend, Survey Says

Three-quarters of Americans plan to shop over Thanksgiving weekend, according to new survey data from Deloitte. The survey, which was conducted online between Nov. 8-Nov. 10 and polled a national sample of 1,224 adults aged18 and older, also found that respondents plan to spend an average of $427 between Thanksgiving and Cyber Monday, up from…

Adobe Predicts $13.9B in 2017 Holiday Online Revenue

Retailers may see a bit more holiday cheer this year from online sales, at least according to holiday predictions released on Monday from Adobe. Based on Adobe Analytics data, the online holiday shopping season is off to a good start through Veteran’s Day weekend, with every day from Nov. 1 to Nov. 11 each surpassing…

Lord & Taylor to Launch Flagship Store on Walmart.com

Lord & Taylor will launch a flagship store on Walmart.com in spring 2018, according to a joint announcement from the retailers yesterday. As part of the agreement, Lord & Taylor will introduce a specialized “flagship store” on Walmart.com, which essentially will be a section on Walmart’s website and an app dedicated to goods sold by…

Lowe's and b8ta Collaborate on ‘Smart Home’ Shopping

Lowe's is expanding its "Smart Home powered by b8ta" connected-home shopping experience to 70 stores nationwide. The store-within-a-store concept, which was developed in partnership with software-powered retailer b8ta, features a curated selection of smart home products — e.g., security systems, thermostats, cameras, lighting equipment, speakers — that shoppers learn about and try before making a…

Alibaba, Retailers Gearing Up for Successful Singles Day

This Saturday, Nov. 11, the Chinese e-commerce giant Alibaba will hold its annual Singles Day event, which last year grossed $17.8 billion (USD) in sales, up from $14.3 billion in 2015, according to a report from Fung Global Retail & Technology (FGRT). The 24-hour phenomenon has quickly become the world's largest shopping day, consistently surpassing…

A Chat With Tom Ebling, Former Demandware CEO

I was excited to interview Tom Ebling last week, a true retail technology leader whose stint as CEO of Demandware from 2010-2016 included growing the software company into a $300 million public company that was acquired by Salesforce for $2.8 billion in 2016. Prior to Demandware, Ebling was the CEO of Lattice Engines, ProfitLogic and…

Most Omnichannel Execs Not Involved in Buying Tech, Report Finds

Despite the growing omnichannel nature of today’s consumers, many retailers aren't including omnichannel executives in the technology buying process. This was a key finding from Total Retail's latest survey and report, The 2017 Retail Technology Report: An Analysis of Trends, Buying Behaviors and Future Opportunities. The report, which was produced in conjunction with Radial, features the results of…

Amazon Now Lowering Prices on Third-Party Seller Products

Amazon.com has quietly started lowering prices by as much as 9 percent in recent weeks on certain products offered by third-party sellers, according to a Wall Street Journal report published on Sunday. Until now, Amazon has controlled prices only on the merchandise it sells directly to consumers. Now, according to the report, it's discounting the items…

J.C. Penney Eliminates Chief Merchant Role

J.C. Penney announced last week that it has eliminated the position of chief merchant. The move was made to streamline decision making and promote greater agility within its merchandise buying teams. John Tighe, current chief merchant, will be leaving the company to pursue other opportunities and will not be replaced. All senior merchandising executives will…

Wal-Mart to Host Holiday Parties in its Stores

Wal-Mart is throwing 20,000 parties in its stores across the country in an attempt to attract more holiday shoppers. According to a company press release, the parties will take place on Nov. 4, Dec. 2 and Dec. 16, and will include 165,000 in-store toy demos, visits from Santa and other activities. The Nov. 4 party will…

Best Buy Waives Shipping Fees for Holiday Season

Best Buy said in blog post on Monday that it's offering free shipping on all online orders during the holiday season. For the third straight year, the electronics retailer said it would waive the $35 minimum order for free shipping it maintains the rest of the year from Oct. 30 to Dec. 25. Best Buy…

Christopher Bailey to Depart Burberry

London-based global luxury brand Burberry announced this week that its president and chief creative officer (CCO) Christopher Bailey will leave the company on March 31, 2018. At that time he will also step down from Burberry's board. Bailey has been with the company for 17 years. He will provide his full support to current CEO…

Wal-Mart CEO Doug McMillon to Be Honored by NRF

The National Retail Federation (NRF) announced earlier this week that it will recognize Wal-Mart President and CEO Doug McMillon as “The Visionary,” an award given once a year to an outstanding retail industry leader during the 2018 NRF Foundation Gala on Jan. 14 in New York City. The Visionary is awarded annually to a leader with a long record of spearheading change in the retail industry. Each year, prominent retail executives identify an individual who is a disruptor, dreamer, giver, influencer and power player who has changed…