Melissa Campanelli

Melissa Campanelli
Who Are Retail's Most Likeable CEOs?

If you’re looking for a new senior-level job in the retail industry, you might want to reach out to Wooden Street, India’s first custom online furniture store, or Shaw Floors, a full-service flooring company with more than $4 billion in sales and 25,000 employees. Why? Because employees at these companies have the most likeable CEOs, according to…

Website Crash Threatens lululemon’s Online Reputation

lululemon athletica's website suffered a lengthy outage on Monday and Tuesday, dealing a blow to the yoga brand’s efforts to draw more online shoppers and improve its digital performance. The company’s North American site crashed after a power failure and other problems at a server farm, according to a person familiar with the situation. The site…

Report: Half of All Retail Jobs Could Be Lost to Automation in 10 Years

Between 6 million and 7.5 million retail industry jobs are vulnerable to automation within 10 years, according to a report by Cornerstone Capital Group released this week. The report concluded that the jobs of 47 percent of the 16 million Americans currently working in retail could be made redundant by highly automated e-commerce and other innovations.…

Michigan Wal-Mart Stores Getting Upgrades

As part of a multimillion-dollar plan to update the chain's U.S. store portfolio, 12 Wal-Mart stores in Michigan will get new looks in 2017. The remodeled stores are capitalizing on building connections for consumers, taking them from traditional in-store shopping to online sales at Wal-Mart's e-commerce site, and finding in-between steps to blend the two. Wal-Mart…

NRF Urges Congress to Reject Border Adjustment Tax

The National Retail Federation (NRF) told Congress yesterday it should reject a proposed $1 trillion border adjustment tax (BAT) that it said would drive up prices for consumers and cost the economy jobs. In a letter to the House Ways and Means Committee, which held the hearing yesterday, NRF Senior Vice President for Government Relations David…

Apple Launches Website for Today at Apple Initiative

“Today at Apple,” Apple’s initiative announced last month that offers an expanded set of educational sessions and more at its brick-and-mortar stores, launched its dedicated website this week. The site enables customers to view the available courses and sign up for classes. Currently, consumers can sign up for more than 4,000 education sessions per day…

Wal-Mart E-Commerce Sales Increase 63%

Wal-Mart announced yesterday that its e-commerce sales grew by 63 percent during the latest quarter, compared to 29 percent growth last quarter. The majority of this growth was organically through Walmart.com, the company said. Wal-Mart's U.S. sales increased 1.4 percent, while net income fell to $3.04 billion from $3.08 billion, due to an increase in the…

Amazon to Enter the Pharmacy Business?

Amazon.com may be entering the multibillion dollar pharmaceutical dispensing business, at least according to a report published by CNBC on Tuesday. According to the article, Amazon has reportedly hired a general manager whose sole role would be to help the online retailer explore how to formulate a strategy around the pharmaceutical market and ultimately lead…

What Target Restock Means for the Retail Industry

Earlier this month, Target revealed that it's testing a new service called Target Restock. The service, which is currently in trial with Target employees ahead of a customer-facing pilot this summer in the Minneapolis area, is designed to offer an easy way for consumers to shop online for household essentials that will arrive the day…

Excited to Attend Retail East: The CPG & Retail Executive Summit

I’m excited to announce that this year Total Retail is a media partner for Retail East: The CPG & Retail Executive Summit. The event, which is returning to New York City for the fourth consecutive year on May 16, will be a great opportunity to network with retail and consumer products goods (CPG) professionals as they…

Survey: CMOs Gain Influence and Visibility in the C-Suite

Chief marketing officers (CMOs) are gaining influence in their organizations, with 90 percent saying they're on their company’s executive committees and 70 percent indicating they report directly to the CEO, according to the results of a recent survey from Korn Ferry. “Marketing is no longer seen as a support function,” said Caren Fleit, senior client partner…

Camping World to Keep at Least 70 Gander Mountain Stores Open

While it was widely reported over the weekend that outdoor goods retail chain Gander Mountain would be closing all of its 126 stores, the chain's new owner, Camping World Holdings, said it will keep at least 70 of the chain's stores open. Camping World won a bankruptcy auction of Gander Mountain’s assets — including the company's…

Target Begins Testing Next-Day Delivery

Target announced yesterday that it’s testing a next-day home delivery service called Target Restock. The service, which is currently in trial with Target employees ahead of a customer-facing pilot this summer in the Minneapolis area, is designed to offer an easy way to shop online for household essentials which will arrive the day after you place…

Amazon Lowers Free Shipping Minimum Back to $25

Amazon.com has lowered its free shipping minimum back down to $25, according to reports. The change seems to have been made sometime last week. This is the second time this year that Amazon has lowered its free shipping minimum. In February, Amazon lowered the minimum to $35 from $49. Now that it’s down to $25,…

Home Depot Customer Data Leaked Again

The Home Depot is currently investigating how and why a spreadsheet listing about 8,000 customers, along with their transaction data and a range of personal information, was posted for an unknown amount of time on a Home Depot website. No financial data was part of the list, which didn't compare with the 2014 data breach…