Melissa Campanelli

Melissa Campanelli
Walker & Company's Unique Brand Proposition Meets its Customers’ Needs

In episode 89 of Total Retail Talks, recorded at the recent Total Retail Talks Live event in San Francisco, Total Retail's Editor-in-Chief Melissa Campanelli interviews Joanne Hsieh, chief operating officer at Walker & Company Brands, a company known for its health and beauty products for people of color. Hsieh discusses how Walker & Company has…

Bebe to Shutter All Stores by May 9

Fashion retailer Bebe is planning to close all of its 175 stores by May 9, according to a regulatory brief filed by the company on Friday. The retail chain had previously said it was committed to closing 21 locations, which represented roughly 12 percent of its total outlets. This news came as Bebe explained it was in the…

Jimmy Choo Up for Sale

British fashion chain Jimmy Choo said Monday that it had put itself up for sale, saying it would consider "various strategic options," including a sale of the company. Jimmy Choo's largest shareholder, JAB Luxury, which owns 66.7 percent of the company's shares, said it "is supportive of this process." The seller of high-end shoes, handbags…

CVS Health to Renovate Stores

Three years after abolishing tobacco sales, CVS Health, the nation’s largest drugstore chain, said earlier this week it plans to accelerate a store renovation project that devotes more floor space to nutritious food and health products. CVS Health executives said that at several hundred stores they would reorient 100 feet of aisle space toward products such…

Target’s Innovation Chief to Leave

Casey Carl, the executive charged with spearheading innovation at Target Corp., is leaving the company as CEO Brian Cornell refocuses efforts on the core business and tries to find quick ways to revitalize stores amid falling sales. Carl has pushed Target to think about the direction of retail beyond the next few years, but the retailer…

Ikea Mulls Opening its Own Restaurants

Sweden-based furniture retailer Ikea is considering opening standalone restaurants in city centers, Fast Company recently reported. Despite specializing in furniture, Ikea stores that dish out Swedish specialties such as meatballs, smoked salmon and lingonberry juice have become a key reason customers visit the superstores. Ikea notes that 30 percent of its store customers are there just for the food.…

UPS to Install Delivery Beacons to Improve Delivery

United Parcel Service, Inc. said yesterday that it will begin installing Bluetooth-enabled beacons on trucks to keep packages from being loaded onto the wrong vehicle. The company said the beacons will help cut down on delivery times, reduce human error and reduce misloads by 70 percent. The “Preload Smart Scan” system uses Bluetooth-enabled beacons that communicate…

Reports: Amazon Interested in Buying BJ’s Wholesale Club

Amazon.com is interested in buying BJ’s Wholesale Club, which is currently up for sale, according to the New York Post. BJ’s, which operates 210 club stores in 15 states along the eastern seaboard from Maine to Florida, is already interviewing bankers so it can be begin a sale process. Meanwhile, Amazon — which has been…

rue21 Closing 400 Stores

Teen apparel retailer rue21 announced last week that it's closing 400 of its 1,200 stores around the country. On Saturday afternoon, the company posted a note on its Facebook page confirming that it’s trimming its brick-and-mortar locations. “It’s true — we are closing some stores,” the post said. “It was a difficult but necessary decision. But…

Total Retail's Top 100 Omnichannel Retailers

I have some exciting news to share with you: Total Retail, in conjunction with Radial, a leading omnichannel commerce technology and operations provider, has just released its first-ever ranking of 100 publicly traded retailers by their omnichannel capabilities. Why focus on omnichannel retail? Simply put, today’s digitally-savvy shopper wants seamless experiences online, in-store, and on their mobile…

GameStop Investigating Possible Security Breach

GameStop said last week that it's investigating a potential security breach on its website involving customer data and credit cards. The hacks reportedly took place between September 2016 and February of this year. The breach could include credit card numbers, expiration dates, names, addresses and three-digit card verification numbers. "GameStop recently received notification from a…

Amazon to Create 30,000 New, Part-Time Jobs Over the Next Year

Amazon.com said last week it would create 30,000 part-time positions in the U.S. over the next year, nearly doubling its total number of part-time positions as its customer base and sprawling warehouse network expand. More specifically, Amazon will create 5,000 new part-time roles in its Virtual Customer Service program, which enables employees to work from home…

Samsonite to Acquire eBags

eBags has agreed to be acquired by Samsonite International, the travel luggage maker that once employed most of eBags’ co-founders. Samsonite, which started in Denver and is now based in Hong Kong and Luxembourg, said it would pay $105 million for the Denver-based e-tailer of purses, suitcases and nearly any bag imaginable. The deal is…

Gander Mountain Discloses Stalking Horse Bid

Gander Mountain has agreed to a stalking horse bid for its assets as it looks to remain in business. A joint venture comprising Boston-based investment firm Gordon Brothers and retail specialist Hilco Merchant Resources made the bid, which was filed in U.S. Bankruptcy Court. A stalking horse bid sets the bar for a sale, but…

ThirdLove Uses Personalization to Drive Success

In episode 86 of Total Retail Talks, Total Retail's Editor-in-Chief Melissa Campanelli interviews Heidi Zak, co-founder of ThirdLove, a personalization app for bras, at a recent Total Retail Talks Live event in San Francisco. Listen in as Heidi discusses why personalization has been critical to the success of ThirdLove.