Joe Keenan

Joe Keenan

Joe Keenan is the executive editor of Total Retail.

J.C. Penney to Close Up to 140 Stores, Offer Buyouts

J.C. Penney plans to close 130 to 140 stores and offer buyouts to 6,000 workers as the department store industry sags in competition with online sellers and nimble niche retailers. The company said Friday that it would shutter 13 percent to 14 percent of its locations and introduce new goods and services aimed at the shifting…

Kohl's, Macy's Turn Landlords to Generate Revenue

Kohl's and rival Macy's are carving out prime space within their sprawling stores and leasing them to other retailers as a means to generate revenue. Kohl's said on Thursday it would operate 500 of its nearly 1,150 stores with much lower square footage and would look to lease out the remaining space to other retailers. Macy's is…

TJX to Open a Chain of Home Goods Stores

Off-price retailer TJX has been stealing apparel sales from department stores for several years. Now, it has another category in its crosshairs: home decor. The parent company of T.J. Maxx and Marshalls told investors on Wednesday that it will open a new line of home goods stores this year. The concept will be complementary to its…

Retail Execs Share Views on Compensation Transparency

Our coverage of Total Retail’s first annual Salary Benchmark Report this week examines retail executives’ — CEOs/presidents/founders; chief marketing officers; C-level execs other than CEOs and CMOs; and vice presidents — opinions on how transparent their companies are when it comes to employee compensation. This data can be looked at in two different ways: one, how…

Toys"R"Us Lays Off Up to 15% of Corporate Staff

Toys“R”Us Inc. recently laid off between 10 percent and 15 percent of its corporate employees, the latest traditional brick-and-mortar retailer to cut jobs as shopping rapidly shifts from physical stores to online ones. About 250 jobs were eliminated at the Wayne, N.J.-based company, people familiar with the matter said. The layoffs were announced Friday. Toys"R"Us CEO David…

How Brookstone is Fighting Back Against Fraudsters

In episode 78 of Total Retail Talks, Kiran Smith, vice president, chief marketing officer at Brookstone, a retailer of unique gift ideas and cool gadgets, discusses how chip card technology is helping the company cut down on fraudulent purchases. In addition, Smith offers her advice for other retailers that are integrating chip card technology into…

Retail Right Now: February 17

In this episode of Retail Right Now, Total Retail recaps the week's biggest retail news, including an Under Armour lawsuit and how the Trump administration is affecting retailers. 

How Retail Execs Are Awarding Raises

Our coverage of Total Retail’s first annual Salary Benchmark Report this week examines how retail executives — CEOs/presidents/founders; chief marketing officers; C-level execs other than CEOs and CMOs; and vice presidents — view the approaches taken by their companies to award raises. This data can be looked at in two different ways: one, how their own…

Gander Mountain Preparing for Bankruptcy Filing

Gander Mountain Co. is preparing to file for bankruptcy as early as this month, according to a report by Reuters. An aggressive effort by the hunting and fishing retail chain to expand its store base failed to pull in new customers, according to people familiar with the matter. Gander Mountain wanted to address some of its…

Payless in Talks to Close 1,000 Stores

Payless Inc. is in talks with its lenders over a restructuring plan that includes closing about 1,000 stores as it wrestles with an unsustainable debt load, according to people with knowledge of the matter. The discount shoe retailer may consider filing for bankruptcy if it’s unable to reach a deal with the creditors, said the people,…

Retail CEOs Head to Washington to Fight Proposed Border Tax

Chief executives of some of the country's largest retailers, including Target, Gap, Best Buy and Autozone, are headed to Washington, D.C. this week to make their case that a controversial tax on imports would raise consumer prices and hurt their businesses, according to people familiar with the plan. The group of eight retail bosses will meet on Wednesday with…

Customer Experience Shines for Jewelry Television

In episode 77 of Total Retail Talks, Chris Meystrik, chief technology officer at Jewelry Television, a TV network and online retailer of fine jewelry, answers questions from Total Retail's Executive Editor Joe Keenan on how the company is leveraging data to improve the customer experience.

Do Retail Execs Feel They're Being Compensated Fairly?

This week’s coverage of Total Retail’s first annual Salary Benchmark Report provides insight into how fairly retail executives — CEOs/presidents/founders; chief marketing officers; C-level execs other than CEOs and CMOs; and vice presidents — feel they're being compensated by their employers. This encompasses base salary, financial perks (e.g., stock options, profit sharing) and benefits (e.g., health insurance,…

Dollar General to Hire 10,000 Workers

Dollar General Corp. said Friday that a rollout of new stores and distribution centers will lead to the creation of roughly 10,000 new jobs this year. The Goodlettsville, Tenn.-based discount store chain is expecting to open 1,000 new locations, along with two distribution hubs, adding new positions that will grow its staff by about 9 percent.…

Nasty Gal Confirms Sale to British E-Tailer Boohoo

The sale of Nasty Gal Inc. to British e-tailer Boohoo.com for $20 million is going forward after the bankrupt fast-fashion company failed to attract any other qualified bids, the companies announced Monday. Manchester, England-based Boohoo put in a stalking horse bid for Nasty Gal in December. An auction through the U.S. Bankruptcy Court had been scheduled…