Joe Keenan

Joe Keenan

Joe Keenan is the executive editor of Total Retail.

Harry's Founders on Disrupting the Razor Industry

Andy Katz-Mayfield and Jeff Raider founded Harry's Shave Club after too many frustrating experiences buying razors. The co-founders and co-CEOs sat down with Total Retail's Joe Keenan at Shoptalk in Las Vegas last week to discuss the startup brand's growth strategy, expansion into brick-and-mortar, and where they see the retail industry heading in the future.

LuLaRoe Subject of Sales Tax Lawsuit

Popular online fashion company LuLaRoe says it has fixed the problem that led to a class-action fraud lawsuit and issued refunds, but plaintiffs attorneys object to the company's actions and are moving forward with the case. Rachael Webster filed her complaint Feb. 17 in the U.S. District Court for the Western District of Pennsylvania, alleging LuLaRoe…

Amazon to Begin Collecting Sales Tax Nationwide on April 1

Amazon.com announced it will begin collecting sales taxes from all states with a sales tax as of April 1, 2017. After years of fighting the imposition of sales tax on a state-by-state basis — from court battles to corporate exemptions — Amazon has been pursuing a different tack of late. The online retailer has been adding, not fighting,…

Coach to Acquire Kate Spade, Reports Say

According to sources inside both companies, Coach’s acquisition of Kate Spade may be announced in a matter of weeks, if not days. The price of acquisition is not yet known, although analysts suggest it could be north of $2 billion. In a March 2017 report, Cowen & Company said that there was an 80 percent chance…

How NetRush Manages Tax Challenges Associated With Selling on Amazon

In episode 85 of Total Retail Talks, Chris Marantette, president and chief financial officer at NetRush, a retailer and agency that partners with brands to grow and manage their products on the Amazon Marketplace, discusses the opportunities and challenges, including sales tax obligations, that come with selling on online marketplaces. In particular, Chris details how…

Pottery Barn Debuts Augmented Reality Shopping App

Williams-Sonoma, Inc. this week debuted an augmented reality app for its Pottery Barn and PBteen brands that features 3-D room design and product visualization tools. In this video from Shoptalk in Las Vegas, John Strain, executive vice president and chief digital technology officer for WIlliams-Sonoma, Inc., explains the app allows customers to either add products…

Marc Lore Discusses Why He Sold Jet.com to Wal-Mart

Many in the retail industry were surprised when online startup Jet.com, billed as a potential competitor to Amazon.com for e-commerce supremacy, was sold to Wal-Mart last August for $3.3 billion. The pairing of a cutting-edge digital brand like Jet and a legacy brick-and-mortar retailer like Wal-Mart didn't seem to be the perfect match. Yet seven…

Kohl's CEO on Future of Stores, Amazon and More

In an interview yesterday with Sucharita Mulpuru at Shoptalk in Las Vegas, Kohl's Chairman, CEO and President Kevin Mansell discussed the future of the struggling retailer, including the role of brick-and-mortar, how the department store will leverage technology, how it views Amazon.com, and the potential impact of the proposed border adjustment tax

Inside Sephora's Formula for Creating Experiential Retail

Calvin McDonald, president and CEO, Sephora Americas, opened his keynote presentation yesterday at Shoptalk in Las Vegas with a simple question for the audience: Can a retailer truly be experiential? During the next 20 minutes, McDonald proceeded to answer that question in the affirmative, unsurprisingly naming Sephora as a brand that has become experiential for…

Ivanka Trump Brand Sued by San Francisco Fashion Retailer Over Unfair Competition

San Francisco fashion boutique Modern Appealing Clothing has sued Ivanka Trump's company over unfair competition. The class action lawsuit was filed in San Francisco Superior Court last Thursday. The lawsuit claims Ivanka Trump Marks, LLC, has gained an unfair advantage in the marketplace "from Donald J. Trump being the President of the United States and from Ivanka…

PVH Corp. to Acquire True&Co.

PVH Corp., parent company of brands such as Calvin Klein, Tommy Hilfiger, Van Heusen and more, has entered into an agreement to acquire True&Co., a direct-to-consumer intimate apparel e-commerce retailer. True&Co. is changing the way women shop online by redesigning the art of bra shopping. It uses a proprietary fit quiz to recommend bras and other…

Saks Fifth Avenue Exposes Personal Info of Customers

The personal information of tens of thousands of Saks Fifth Avenue customers has been publicly available in plain text online, BuzzFeed News has learned. Saks’ e-commerce site is maintained by the digital division of its owner, Canada-based Hudson’s Bay Company. Until recently, unencrypted, publicly accessible web pages on the site contained tens of thousands of…

Data, Customer Love Drive Amazon Prime Now's Growth

In an interview yesterday afternoon during the opening day of Shoptalk in Las Vegas, Stephenie Landry, vice president of Amazon Prime Now, the online retailer's service that offers household items and essentials consumers need with free two-hour delivery, discussed the growth of the business and what her focus will be to continue that upward trajectory.…

How Rue La La is Improving Customer Experiences With Data

In episode 84 of Total Retail Talks, Erick Roesch, director of business intelligence at Rue La La, discusses how the members-only online fashion site is using a data warehousing solution as part of its efforts to improve the shopping experience for its customers.

UK Supermarket Asda Offers Raises for Flexible Scheduling

Asda, the British supermarket owned by Wal-Mart, is offering staff in its stores a 14 percent rise in hourly pay if they sign a contract requiring more flexible work schedules. Britain's No. 3 supermarket said on Monday it will offer its 135,000 store staff a base rate of 8.50 pounds ($10.39) an hour from October, up…