Caitlin Palmieri

Caitlin Palmieri
Sears Threatened to Sue Illinois Over Tax Credit Dispute

Sears Holdings Corp. CEO Edward Lampert said the struggling department store chain is “fighting like hell” — and that includes its dealings with the state of Illinois, public records show. The Chicago Tribune reports the company threatened legal action in a months-long battle over $14.8 million in state tax credits Sears believed it earned in 2016…

Amazon's Latest Prime Perk: 5% Cash Back at Whole Foods

This week, Amazon.com announced a 5 percent cash-back reward program for Whole Foods shoppers who use the Amazon Prime Rewards Visa card when making their purchases. CNBC reports cardholders who aren't members of Amazon's $99 yearly subscription service will get 3 percent cash back on their Whole Foods purchases. "We're excited to launch the Amazon…

J.C. Penney to Close Distribution Center, Cut 670 Jobs

J.C. Penney is closing its distribution center in Wauwatosa, Wis. and cutting 670 jobs. USA Today reports the retailer will begin shutting down the 2 million-square-foot warehouse and customer service operation this summer. The move comes as J.C. Penney looks to reduce its supply chain network, which "is oversized relative to its national store footprint," company…

January Retail Sales Show First Decline in 11 Months

U.S. retail sales unexpectedly fell in January, recording their biggest drop in nearly a year. According to CNBC, The Commerce Department said on Wednesday that retail sales decreased 0.3 percent last month, the largest decline since February 2017. Data for December was revised to show sales unchanged instead of rising 0.4 percent as previously reported.…

Amazon Prime Now to Deliver Groceries From Whole Foods

Amazon.com is moving full speed ahead with its grocery business. Mashable reports the e-commerce giant's Prime Now delivery service — which delivers groceries, household items, gifts and more in two hours — is partnering with Whole Foods. Prime customers can now have their groceries and lifestyle items delivered to their door in two hours or…

L.L.Bean Ends Unlimited Return Policy, Blames Customer Abuse

L.L.Bean will scrap its unlimited lifetime warranty and no longer accept returns on any product it has ever sold regardless of the condition or age of the merchandise. The Portland Press Herald reports L.L. Bean executives made the decision as a result of a growing number of customers abusing its generous satisfaction guarantee policy. Previously,…

Retail Right Now: The Super Bowl's Impact on Retail

In this episode of Retail Right Now, Total Retail's Joe Keenan and Caitlin Sullivan discuss the impact the Super Bowl has on the retail industry, including a specific look at how some verticals (grocery, sports apparel, electronics) fare better than others before, during and after the big game.

GameStop Names Michael Mauler as New CEO

GameStop has promoted Michael Mauler to CEO, the Dallas Morning News reports. He will succeed Paul Raines, who has resigned as CEO due to a "recurring illness." Raines was diagnosed with brain cancer in 2014. Mauler is a 16-year veteran of GameStop, and was most recently executive vice president and president of the retailer's 2,000-store…

Best Buy to Pay Up to $1,000 in Bonuses to Workers

Best Buy announced it will hand out bonuses to more than 100,000 employees, joining a growing list of U.S. companies sharing savings from the federal tax overhaul with employees. USA Today reports the consumer electronics retailer will this month pay one-time bonuses of $1,000 to full-time workers and $500 to part-time employees. Company spokesman Jeff…

Macy's Launches Pop-Up Marketplaces in its Stores

Macy's announced this week that it will be opening pop-up shops in its stores in a new marketplace concept called "The Market @ Macy's." The new storefront layout gives pods of space to brands and companies on the Macy’s ground floor to promote and sell their products. CNBC reports the idea is to give Macy’s customers…

H&M to Open Fewer Stores in 2018

H&M announced Wednesday it would be opening fewer stores in 2018, in response the shift to online shopping. H&M also announced it plans to launch a new outlet store to sell external brands alongside its own label. CNBC reports following decades of rapid expansion, H&M has struggled to respond to the growth of e-commerce. The…

Tina Sharkey On the Secret Behind Brandless’ Growth

In episode 128 of Total Retail Talks, Tina Sharkey, co-founder CEO of Brandless, an e-commerce company that manufactures and sells food, beauty and personal care products, and household supplies under its own label, shares how the company has grown in just six months, why community is critical to its growth and success, and what the…

Target is Launching Same-Day Delivery Next Week

Target is launching a same-day delivery service sooner than expected. CNBC reports in the wake of its $550 million acquisition of Shipt, Target will be launching same-day shipping technologies in 57 stores across Alabama and South Florida, starting Feb. 1. Later in February, Target’s website announced Shipt's service will expand to areas of Georgia, North…

Jet.com President Departs 18 Months After Wal-Mart Acquistion

Liza Landsman, president of Jet.com and recent Total Retail Top Women in Retail 2018 honoree, is leaving the company just a year-and-a-half after she was promoted to her current role. Wal-Mart acquired Jet.com for $3 billion in 2016. Landsman joined Jet.com in March 2015 in the role of chief customer officer, where she oversaw the company’s…

Product Personalization Drives Bow & Drape's Success 

In episode 127 of Total Retail Talks, Shelly Madick, co-founder and COO of Bow & Drape, details how the online women's apparel retailer is personalizing shopping for its customers, from the products they purchase to the experiences they have. In addition to speaking about the value of leveraging data to personalize customers’ shopping experiences, Madick…