Getting In-Store Labor Just Right: What Retailers and Goldilocks Have in Common

Let's face it: If you lead store operations for a brick-and-mortar retailer, you have something in common with Goldilocks, the fairy tale character made famous by author Robert Southey. For starters, just like Goldilocks, you typically demand that things around you are done just right. This is especially true when it comes to the all-important issue of scheduling labor in retail stores.