Customer-Centric Approach Drives Tory Burch's Growth

Chic apparel and accessories retailer Tory Burch is leveraging digital channels to fuel its dynamic growth. In addition to its thriving e-commerce business, the retailer has opened company-owned brick-and-mortar stores in growing markets such as Hong Kong, Dubai and Singapore, not to mention its wholesale presence in leading department stores such as Bloomingdale's and Nordstrom. Yet there's one constant within all these different channels: a commitment to providing customers the best experience possible.