By
Justin Moore
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On average, the retail industry loses over $18 billion annually due to downtime — over four times more than any other business sector. With online holiday sales expected to reach a record $96 billion this year, your potential risk of losses from downtime is magnified during the holiday season.
When consumer spending peaks, the cost of downtime rises with it. It's estimated that one day of downtime during the holidays could cost you between $500,000 and $5 million.
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