Will Amazon Teach Retailers How to Do Omnichannel Right?

It’s clicks meet bricks in the brave new world of Amazon.com. Reports have it that Jeff Bezos and company plan to open more of their Amazon Books locations as well as more drive-up grocery stores. According to a Wall Street Journal report, Bezos told a small group at the company’s annual shareholders meeting last week that plans are in the works to open an unspecified number of additional Amazon Books locations.