J.C. Penney COO: ‘I Hated the J.C. Penney Culture, it Was Pathetic’

J.C. Penney experienced a seismic shift on corporate culture when CEO Ron Johnson took the helm of the company more than a year ago. The new guard didn't like J.C. Penney's old way of doing things at headquarters. Not one bit. Dana Mattioli at The Wall Street Journal spoke with J.C. Penney Chief Operating Officer Michael Kramer about the company's culture and the mass layoffs at the company's headquarters. He's one of the execs brought in by Johnson, who he'd previously worked with at Apple.